Ana Martinez
Sunnyvale
Summary
Highly motivated and committed employee with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring my background and team-building skills to deadline-driven environment.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Sutter Health
08.2024 - 09.2025
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Front Desk Receptionist
Homewood Suites Hilton
05.2021 - 04.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Front Desk Receptionist
Courtyard by Marriott
01.2019 - 03.2020
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Confirmed appointments, communicated with clients, and updated client records.
Team Member
Pooch Hotel
06.2018 - 01.2019
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Cleaned rooms, floors, outdoor and indoor play area during day and over night shifts.
- Monitored dogs of all sizes alone in an area of 15 dogs or less.
Education
High School Diploma -
Fremont High School
Sunnyvale, CAMedical Assisting -
Carrington College
San Jose, CASkills
- Intake control
- Patient-focused care
- Phlebotomy
- Medical office administration
- Mail coordination
- Departmental support
Timeline
Medical Assistant
Sutter Health
08.2024 - 09.2025
Front Desk Receptionist
Homewood Suites Hilton
05.2021 - 04.2023
Front Desk Receptionist
Courtyard by Marriott
01.2019 - 03.2020
Team Member
Pooch Hotel
06.2018 - 01.2019
High School Diploma -
Fremont High School
Medical Assisting -
Carrington College