Ana Luiza Ávila Cerqueira

- Established an automation script development factory for regression testing in telecom systems, ensuring functionality and reliability across client projects. Automated around 350 scripts, reducing testing time by 30% and increasing system reliability by 20%.

- Managed cross-functional Agile teams for automation, driving backlog refinement, sprint planning, and release management. Managed a team of 10 people, delivering 12 releases per year with 90% on-time and on-scope delivery.

- Delivered comprehensive reports to clients, aligning team efforts with project objectives and maintaining high stakeholder satisfaction.

- Designed and implemented a PMO framework to align project prioritization with strategic business goals. Reduced project prioritization time by 30% and improved portfolio efficiency/visibility by 30%.

- Directed modernization programs encompassing CRM systems, digital platforms, and LGPD compliance projects.

- Improved project visibility, reduced costs through alternative solutions, and ensured timely delivery within budget constraints. Reduced delays by 20%.

- Led PMO initiatives to establish project methodologies aligned with PMI standards, enabling effective IT governance. Implemented processes that reduced delays by 10% and increased team efficiency by 10%

- Managed cross-departmental communication and optimized business processes for continuous improvement.

- Spearheaded 3G technology implementation projects, managing scope, cost, and deadlines. Led 5 technology implementations, completed 90% within time and budget.

- Delivered multiple telecom projects integrating CRM (Siebel) and billing systems while ensuring quality and client satisfaction. Led more than 20 telecom projects, completed 90% on-time and on-scope delivery.