Overview
Work History
Education
Skills
Languages
Timeline
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Ana Lopez

San Pedro,CA

Overview

3
3
years of professional experience

Work History

Amazon Inc
09.2022 - Current
  • Robotics Floor AFM
  • Clear Simple Conveyor Jams
  • Familiar with the AR Floor when it comes to Pod crashes, resetting drives etc
  • Maintaining the AR Floor clean reducing pod congestion, from any issues such as CPT, to ensure management satisfaction
  • New hire talent development, Influence Continued Amazon Performance and career goals
  • Customer care, every Contact and planning
  • Developed individual tailored safety mind sets to meet all required company and agency requirements
  • Resilient, always found innovative ways to overcome company issues with on site treated as a primary customer to meet their immediate and long-term needs
  • Analytical and Data driven Never compromising long term goals for short term results
  • Coaching and Communicative for critical asset management and site frugality

Uber Eats

03.2021 - 08.2022
  • Customer Engagement Associate (Customer Relations)
  • Product and company asset tracking
  • Strategical workload and effective planer
  • Coached new hires in Customer care and Logistics guidelines positive results
  • Customer centric, always started with the customers and worked my way back to meet customer needs

Education

Introduction To Mechatronics -

Unmudl- Certification

Mechatronics Equipment Maintenance LV2 -

Unmudl- Certification

Mechatronics For Equipment Maintenance Virtual Lab -

Unmudl- In Progress

Skills

  • Customer Care, I Start with the customer and work backward to develop long term customer relationships
  • Inclusive at all levels, able to use inclusive language at all times
  • Action-Oriented, great track record of transforming concept to tangible solutions and innovative solutions
  • Coaching ability at multiple levels to help all employees grow within their own capability
  • Basic Microsoft, Word, Outlook
  • Familiar with Basic Hand Tools
  • Other: Coached and trained kids when it came to learning new skills in a Martial Arts gym

Languages

English
Spanish

Timeline

Amazon Inc
09.2022 - Current

Uber Eats

03.2021 - 08.2022

Introduction To Mechatronics -

Unmudl- Certification

Mechatronics Equipment Maintenance LV2 -

Unmudl- Certification

Mechatronics For Equipment Maintenance Virtual Lab -

Unmudl- In Progress

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Ana Lopez