Ana Liza Zavala
Whittier
Summary
Direct Support Professional dedicated to enhancing client independence and well-being through compassionate caregiving and effective communication. Proven ability to foster trust and rapport, facilitating a safe and inclusive environment while adapting support approaches to meet individual needs.
Overview
18
18
years of professional experience
Work History
Instructor
Redwood Family Care Network
Rosemead
12.2024 - Current
- Facilitated interactive support for individuals with special needs to enhance learning experiences.
- Developed engaging lesson plans tailored to meet diverse learning needs of students.
- Developed engaging lesson plans for diverse student needs
- Facilitated interactive workshops to enhance learning experiences
- Evaluated student progress through assessments and feedback
Direct Support Professional
Dungarvin
Long Beach
09.2015 - 01.2019
- Facilitated independence and well-being for disabled clients through tailored support strategies
- Coordinated communication among clients, families, and service providers to improve care and support
- Adapted support approaches based on individual client preferences fostering increased trust and rapport over time.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding
Direct Support Professional
Easter Seals
Artesia
04.2013 - 05.2014
- Supported disabled clients in achieving greater independence and improved well-being
- Facilitated communication among clients, families, and service providers to strengthen care coordination
- Supported individuals with disabilities in daily living activities.
- Assisted clients in developing personal care skills and routines.
- Implemented behavior support plans to promote positive interactions.
Direct Support Professional
Harbor Health Care
Bellflower
08.2012 - 04.2013
- Updated clients, families, and service providers to improve care coordination.
- Provided personal care and support to individuals with developmental disabilities.
- Assisted clients in daily living activities and community integration.
- Developed and maintained positive relationships with clients and families.
Receptionist
Exova
Santa Fe Springs
11.2008 - 12.2009
- Greeted visitors and customers professionally, delivering friendly and knowledgeable assistance to create a welcoming environment
- Answered phone promptly, directing incoming calls to appropriate offices for efficient communication
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints
- Maintained confidentiality of information regarding clients and company
Education
Cosmology License - Cosmology
Cerritos College
Norwalk, CAHigh School Diploma -
Downey Adult School
Downey, CASkills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
Timeline
Instructor
Redwood Family Care Network
12.2024 - Current
Direct Support Professional
Dungarvin
09.2015 - 01.2019
Direct Support Professional
Easter Seals
04.2013 - 05.2014
Direct Support Professional
Harbor Health Care
08.2012 - 04.2013
Receptionist
Exova
11.2008 - 12.2009
Cosmology License - Cosmology
Cerritos College
High School Diploma -
Downey Adult School