Ana Higuita
Edmonton,AB
Summary
Highly skilled professional in database development and analysis, with a solid background in software project management. Currently seeking opportunities to re-immerse myself in the field of databases while contributing my leadership skills in a dynamic and collaborative environment. With a focus on continuous learning and adaptability, I am prepared to take on challenges that allow me to grow professionally and add significant value to my team.
Overview
10
10
years of professional experience
Work History
Software Development Manager
BNP Paribas Cardif
08.2018 - 12.2023
- Worked with developers to identify and remove software bugs.
- Discussed issues with team members to provide resolution and apply best practices.
- Improved customer satisfaction ratings through timely resolution of reported issues and proactive communication with clients regarding progress updates.
- Led sprint planning, reviews and retrospectives.
- Inspected final products for application uptime, overall performance and ease of use.
- Collaborated with cross-functional teams to ensure seamless integration of new features into existing systems.
- Mentored junior developers and engineers through onboarding process and long-term team contributions.
- Developed reports using SQL server reporting services.
Business Analyst Consultant
PERIFERIA IT
01.2017 - 08.2018
- Designed customized data collection models for specific visualization tasks.
- Integrated BI assets into customer relationship management tasks, improving service personnel's available intelligence.
- Directed implementation of new business intelligence tools, selecting appropriate solutions and aiding in corresponding onboarding processes.
- Trained end-users on BI tools usage to maximize adoption rates and improve overall company data literacy levels.
- Optimized BI reporting capabilities for secure server environment.
- Optimized database performance through regular maintenance, query optimization, and index tuning.
- Created data models to support decision-making processes.
- Reduced manual data entry errors by automating routine tasks using SQL scripts and ETL tools.
Database Developer
BBVA
04.2014 - 06.2016
- Created and updated database designs and data models.
- Collaborated with cross-functional teams to deliver high-quality database solutions within established project timelines.
- Developed and updated databases to handle customer data.
- Built databases and table structures for web applications.
- Developed custom tools to automate routine tasks, increasing overall productivity for the development team.
- Set up and controlled user access levels across databases to protect important data.
Education
Certificate - PMP Certificate
Project Manager Institute
06.2017
MBA -
Universidad Rey Juan Carlos
Madrid, Spain06.2017
Bachelor of Science - Software Systems Engineering
Universidad Libre
Colombia09.2014
Skills
- Software Development
- Oracle database
- Requirements Analysis
- Stakeholder Management
- SQL
- Workload planning
- Managing schedules
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Software Development Manager
BNP Paribas Cardif
08.2018 - 12.2023
Business Analyst Consultant
PERIFERIA IT
01.2017 - 08.2018
Database Developer
BBVA
04.2014 - 06.2016
Certificate - PMP Certificate
Project Manager Institute
MBA -
Universidad Rey Juan Carlos
Bachelor of Science - Software Systems Engineering
Universidad Libre
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