Ana Gracias
St. Thomas,Ontario
Summary
Self-directed and determined in controlling inventory and meeting demands. Enthusiastic about capitalizing on in-depth understanding of developing territories and turning around sliding sales to make positive impact. Hardworking employee enthusiastic about learning new skills and contributing to group success. Offers strong administrative, relationship-building and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Provincial Sales Coordinator
Motif Labs Ltd.
06.2020 - Current
- Work closely with the Commercialization and Sales team to prioritize tasks, set deadlines, and ensure that SKU listings are completed accurately and on time resulting in new revenue opportunities.
- Maintain accurate records of SKU activities, including pricing adjustments, physical and descriptive attribute updates, follow-ups, and provincial communications.
- Developed and streamlined the processes for improved efficiency during the SKU submission process.
- Serve as a liaison between internal departments such as production, logistics, finance ensuring seamless end to end management of SKU listings
- Trained and mentored new members of Commercialization Team.
Surrogate Admissions Specialist
Canadian Fertility Consulting
02.2018 - Current
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
- Organization of, hosting and participation in community events.
- Conducted interviews with participants to assess eligibility.
- Handled inquiries from prospective clients to provide detailed information regarding intake process.
- Managed admissions processes for incoming clients, promptly collecting and processing necessary documents.
- Coordinated open house events for prospective and current clients, providing detailed information about our processes and answering questions.
- Provided exceptional customer service by promptly addressing applicant inquiries and concerns via phone, email, or in-person visits.
- Completed admissions duties with timeliness and accuracy.
- Maintained accurate records of all applicant data in the admissions database, ensuring a seamless evaluation process for the admissions team.
- Reviewed and verified data on all submitted documentation
- Mentored newly hired Admissions Specialists by providing training on departmental processes and best practices, ensuring a smooth transition into their role.
Legal Assistant/Reception
Ferguson DiMeo Lawyers
01.2016 - 02.2018
- Efficiently collecting relevant information/data required in preparation of variety of legal documents for various areas of law, including Real Estate, Litigation, Estates, Corporate, etc
- Organized documents to manage paper and electronic filing systems of clients.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting documents and correspondence
- Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations.
- Contacted clients to schedule appointments and discuss progress of cases.
- Produced legal documents such as briefs, pleadings and appeals.
- Revised and finalized letters, briefs, and memos.
- Effective multi-tasking, prioritizing and organizational skills in order to meet filing, application and all other deadlines while also performing reception duties (greeting clients, answering telephone, forwarding calls to appropriate personnel, taking messages, etc.)
- Efficiently preparing and electronic registering of real estate/litigation/corporate/estate documents in addition to corresponding with clients/financial institutions/municipal offices, scheduling of appointments with clients
- Performing banking duties (certification of cheques, attending at financial institutions to deposit funds, etc.), attending at Land Registry Office, Municipal Offices and Court Offices as required
- Responsible for ordering of all office supplies, scheduling maintenance/repair work, scheduling for delivery/pick-up and courier of packages
Legal Assistant
Gunn & Associates
04.2013 - 01.2016
- Accurately collected relevant information/data necessary to prepare variety of court documents used in various stages of legal proceedings in a timely manner, using precedents as necessary
- Effectively multi-tasking, prioritizing and organizational skills in order to meet filing, application and all other deadlines in a high-demand work environment
- Efficiently completed dictation using both electronic and manual (cassette) dictation systems on daily basis
- Exceptional written and verbal communication skills in corresponding with clients, co-workers and other professionals
- Continued improvement of computer, typing skills, ability to use different computer software, dictation equipment and computer data management systems
- Efficiently preparing accounts, generating invoices, issuing cheques, receiving/processing payments and providing receipts as necessary
- Responsible for collection client information, opening client files, closing client files and scheduling appointments as required.
Law Clerk/Co-op Student
Lerners LLP
05.2011 - 12.2012
- Excellent organizational and time management skills ensured all assigned tasks were completed promptly
- Acquired strong computer, typing skills, ability to use different computer software and computer data management systems
- Efficiently managed accounts by processing payments upon receipt and preparing invoices in a timely manner
- Diligently maintained accurate and up-to-date information in client files
- Incorporated companies provincially, organized the corporate documents and obtained authorizations from various organizations
- Developed strong sense of attention to detail to meet standards expected and required.
Education
Law Clerk Program -
Fanshawe College
London, OntarioSkills
- Records Management
- Interpersonal communication skills
- Multitasking and Prioritizing
- Administrative Documentation
- Team Building and Motivation
- Adaptable to Changing Demands
- Goal Setting and Achievement
- Cash Handling and Reconciliation
- Customer Communication and Relationship Building
- Data Entry
- Exceptional customer service skills though experience in office environments
- Typing 60 WPM
References
- Available Upon Request
Timeline
Provincial Sales Coordinator
Motif Labs Ltd.
06.2020 - Current
Surrogate Admissions Specialist
Canadian Fertility Consulting
02.2018 - Current
Legal Assistant/Reception
Ferguson DiMeo Lawyers
01.2016 - 02.2018
Legal Assistant
Gunn & Associates
04.2013 - 01.2016
Law Clerk/Co-op Student
Lerners LLP
05.2011 - 12.2012
Law Clerk Program -
Fanshawe College
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