Ana Garcia
Whittier
Summary
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Retail Pharmacy Technician
Altamed
09.2022 - Current
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Entered and processed patients' prescriptions into internal system.
- Counted and labeled prescriptions with correct item and quantity.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Resolved third-party billing, computer system and customer service issues.
Certified Pharmacy Technician
Walmart
08.2007 - 02.2024
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Counted, measured, and compounded medications following standard procedures.
Education
Associate of Arts - General Studies
East Los Angeles College
Monterey Park, CA12-2024
Associate of Arts - Law, Public Policy And Society
East Los Angeles College
Monterey Park, CA12-2022
Associate of Arts - Sociology
East Los Angeles College
Monterey Park, CA06-2020
Associate of Arts - Psychology
East Los Angeles College
Monterey Park, CA06-2020
Skills
- Pharmaceutical calculations
- Insurance verification
- Data entry proficiency
- Drug utilization review
- Team collaboration
Certification
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- Licensed Pharmacy Technician - State Boards of Pharmacy.
Languages
Spanish
Full Professional
Timeline
Retail Pharmacy Technician
Altamed
09.2022 - Current
Certified Pharmacy Technician
Walmart
08.2007 - 02.2024
Associate of Arts - General Studies
East Los Angeles College
Associate of Arts - Law, Public Policy And Society
East Los Angeles College
Associate of Arts - Sociology
East Los Angeles College
Associate of Arts - Psychology
East Los Angeles College
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