Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ana Dimopoulos

Etobicoke,Ontario

Summary

Personable and dedicated customer service representative. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with customers and employees. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Assistant Manager

PeriClean
Toronto, Ontario
06.2022 - Current
  • Conducted training sessions to orient new employees to work environment.
  • Managed marketing efforts to acquire new customers and drive business growth
  • Engaged in customer interactions and performed meticulous post-cleaning evaluations for flawless results.
  • Prepared equipment and drove employees to and from each location

Server/Hostess

Pasha Resto Lounge
Toronto, Ontario
03.2022 - Current
  • Welcomed guests and managed seating to enhance overall dining experience
  • Provided efficient service by taking orders and delivering food and beverages to guests.
  • Assisted with table coverage during peak periods and when colleagues were occupied
  • Monitored and replenished food and beverage inventory during shifts.
  • Consistently met customer needs and expectations, ensuring exceptional satisfaction.

Educational Supervisor/tutor

Sports 4 all
Toronto, Ontario
02.2023 - 05.2023
  • Mentored and tutored students ranging from grades 4 to 8
  • Developed innovative games/activities to entertain students in the gymnasium as well as outdoor spaces, fostering their recreational participation while promoting physical well-being.
  • Provided consistent supervision for a large student group and maintained regular attendance records
  • Managed break time food/snacks distribution and customized options to meet student preferences.

HMR Clerk

Loblaws
Toronto, Ontario
09.2021 - 02.2022
  • Delivered friendly and efficient service with a focus on customer needs, guaranteeing complete satisfaction
  • Cooked, prepared, and packaged food for hot case and department
  • Ensured proper department closure and completed shift preparation

Education

Bachelor of Arts in Psychology -

Toronto Metropolitan University
Toronto, Ontario
07-2026

High School Diploma -

Humberside Collegiate Institute
Toronto, Ontario
06.2022

Skills

  • Conflict resolution & problem solving abilities
  • Employee Relations & Interpersonal skills
  • Customer Service & Experience
  • Marketing
  • Excellent communication
  • Attention to detail

Accomplishments

December 2023 | Employee of the Year - Pasha Shisha Group

Timeline

Educational Supervisor/tutor

Sports 4 all
02.2023 - 05.2023

Assistant Manager

PeriClean
06.2022 - Current

Server/Hostess

Pasha Resto Lounge
03.2022 - Current

HMR Clerk

Loblaws
09.2021 - 02.2022

Bachelor of Arts in Psychology -

Toronto Metropolitan University

High School Diploma -

Humberside Collegiate Institute

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Ana Dimopoulos