Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ana Dandiala

Winnipeg,MB

Summary

School Secretary with history of working effectively with teachers, administrators, students and parents. Knowledgeable about school system policies, educational principles and administrative support needs. Good organizational skills and adapts well with flexibility in job duties.

Overview

19
19
years of professional experience

Work History

Supply Clerk- Sisler High School

Winnipeg School Division
11.2023 - Current
    • Verified student attendance and schedules.
    • Provide clerical support to the administrator, teachers and students
    • Complete report such as Student Attendance, Submitting Accident Reports, and CFS visit reports
    • Greet, screen visitors and answer phone calls
    • Reply to emails and sort mail
    • Sign in and sign out reading material for students in the Library
    • Provide support to students and parents
    • Organize and file teachers school material

Surgical Office Assistant & Billing Clerk

Heartland Fertility Clinic
07.2020 - 01.2024
  • Process payments, create invoices, mail out invoices
  • Assist with Bookkeeping
  • Receive and respond to emails, faxes and incoming correspondence
  • Register patients, prep charts, file results to patient charts
  • Provide administrative support to staff and doctors
  • Managing office telephone systems, including answering calls and returning messages
  • Scheduling patient appointments and maintaining communication to confirm future appointments
  • Documenting patients' medical information, including medical history and health insurance information
  • Performing data entry tasks to document patient records within facility databases and maintaining patient files
  • Coordinating daily office activities, greeting patients and checking patients in and out for their appointments
  • Slating surgeries
  • Completing surgery forms and submitting surgery forms to the designated location
  • Adding the physician's clinic, surgery and call schedules
  • Review and book consults
  • Book tests and appointments
  • Guiding and explaining tests to the patients

Clinic Office Assistant

DC Obstetrics And Gynecology Medical Group
08.2004 - 03.2020
  • Enhanced patient experience by efficiently managing appointment scheduling and timely followups.
  • Streamlined clinic operations by organizing and maintaining accurate patient records and documentation.
  • Facilitated smooth patient flow through effective coordination with medical staff and timely communication of relevant information.
  • Improved overall office efficiency by handling a high volume of incoming calls, addressing inquiries, and directing patients to appropriate resources.
  • Complete surgical forms, notifying referring physicians, contact patients with surgery instructions
  • Scheduling clinic appointments
  • Receive and assess consultation
  • Receive and respond to incoming correspondence mail, faxes and email
  • Photocopy all required medical/administrative material
  • Receive incoming calls, determining nature and urgency of calls, directing calls, and handling all matters with minimal supervision
  • Provide secretarial and administrative support for other staff
  • Booked surgeries, ultrasound, and Pre-op appointments
  • Booked, registered, arrived patients
  • Prepared and sanitized examining rooms
  • Placed patients in examining rooms
  • Sanitized speculums and other instruments

Surgical Office Assistant

University Medical Group
04.2008 - 10.2013
  • Arrange admission, complete surgical forms, notifying referring physicians, contact patients with surgery instructions
  • Scheduling clinic appointments, surgeries, and meetings
  • Dicta Typing, Filing
  • Receive and assess consultation
  • Receive and respond to incoming correspondence mail, faxes and email
  • Photocopy all required medical/administrative material
  • Obtain and return chart from HSC medical records
  • Receive incoming calls, determining nature and urgency of calls, directing calls, and handling all matters with minimal supervision
  • Provide secretarial and administrative support for other staff
  • Receiving and balancing payments for surgery

Education

Clinic Office Assistant

Herzing College
Winnipeg, MB
09.2003

Some College (No Degree) -

University of Winnipeg
Winnipeg, MB

High School Diploma -

Sisler High School
Winnipeg, MB
06.2001

Skills

    • Mayet
    • Safe Arrival
    • School Messenger
    • LS2
    • Accounting Software Quickbooks, CTRL, Payworks, Ceridian, T-Sheets, Payworks
    • Introduction to Computers/Keyboarding Basics
    • Medical Terminology, Anatomy, and Physiology
    • Medical Office Procedures, Clinical/Laboratory Procedures
    • Medical/Program Billing- (MediMax), Clinicare, NetSuite, Parte, Costar, KEA, Shire, Input Health, Accuro, Accuro Cloud, EChart, Mail Chimp, Clinic Minds,
      • Keyboarding Speed 60
      • Word Processing, Word, Outlook, Excel, Office 365, PowerPoint, Windows 10, Teams, Accuro
      • First Aider 1: Heart Saver CPR & Emergency First Aid, January 2024
      • Medical Asepsis and Infection Control Studies
      • PHIA Confidentiality Pledge Certificate from WRHA
      • Access Data Base
      • Dicta Typing-Transcription
      • MSI Training

Timeline

Supply Clerk- Sisler High School

Winnipeg School Division
11.2023 - Current

Surgical Office Assistant & Billing Clerk

Heartland Fertility Clinic
07.2020 - 01.2024

Surgical Office Assistant

University Medical Group
04.2008 - 10.2013

Clinic Office Assistant

DC Obstetrics And Gynecology Medical Group
08.2004 - 03.2020

Clinic Office Assistant

Herzing College

Some College (No Degree) -

University of Winnipeg

High School Diploma -

Sisler High School

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Ana Dandiala