Ana Canales
San Bernardino,CA
Summary
Dedicated healthcare professional with a proven track record at Unicare Community Health Center, excelling in patient care and medical office procedures. Demonstrated ability to enhance patient experiences and streamline clinical operations. Skilled in HIPAA compliance and team building, ensuring efficient clinic workflows and high standards of patient privacy and service.
As healthcare professional, extensive experience in managing patient interactions and administrative duties in medical setting. Valued for strong collaboration skills, adaptability, and consistent delivery of high-quality results. Known for reliability and effective communication, ensuring seamless patient experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Phlebotomist
Bolivar Family Medical Clinic
01.2022 - 06.2022
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Medical Assistant
Unicare Community Health Center
06.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Education
Cpt - Phlebotomy
Phlebotomy Training Specialist
Riverside, CA03-2023
Associate of Science - Medical Assistant
Platt College
Ontario, CA09-2013
Skills
- Medical office procedures
- Initiative-taking
- HIPAA compliance
- Medical terminology
- Telephone etiquette
- Clinical documentation
- CPR certified
- Data entry
- Phlebotomy
- Procedure assistance
- CPR
- Immunization administration
- Specimens collection and processing
- Blood collection techniques
- Capillary puncture
- Hemoglobin testing
Certification
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- Basic Life Support Certification (BLS)
Languages
Spanish
Full Professional
Timeline
Medical Assistant
Unicare Community Health Center
06.2023 - Current
Phlebotomist
Bolivar Family Medical Clinic
01.2022 - 06.2022
Cpt - Phlebotomy
Phlebotomy Training Specialist
Associate of Science - Medical Assistant
Platt College
Similar Profiles
Kenneth DiazKenneth Diaz
Phlebotomist at Bolivar Family Medical ClinicPhlebotomist at Bolivar Family Medical Clinic
Veronica LechugaVeronica Lechuga
Spanish Medical Interpreter at Medical Office ServicesSpanish Medical Interpreter at Medical Office Services
Hannie Faye PerlasHannie Faye Perlas
Licensed Practical Nurse/ Medical Office Assistant at Bridlewood Oasis Medical Clinic – Family Clinic, Calgary, AlbertaLicensed Practical Nurse/ Medical Office Assistant at Bridlewood Oasis Medical Clinic – Family Clinic, Calgary, Alberta
Brandon ExterBrandon Exter
AV Sales Engineer at Enko SystemsAV Sales Engineer at Enko Systems
Jackeline CaballeroJackeline Caballero
Delivery Driver at OntracDelivery Driver at Ontrac