ANA ALVIZURES
Vancouver,BC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Vancouver Coastal Health
10.2018 - Current
- Monitored and directed incoming mail and prepared outgoing mail
- Worked closely with others to accomplish timely invoicing and accounts receivable
- Collaborated in timely processing of billing and accounts receivable
- Calendar Management – scheduling meetings for Executive and Project Team
- Coordinate availability of meeting rooms for participants
- Improve office efficiency
- Effective Timekeeping of employees and bi-weekly Kronos approvals
- Creating Job Requisitions, Miscellaneous changes, and Termination notices in PeopleSoft
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager
- Submit and approval all building access requests
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Data entry and registration in Cerner at COVID sites
- Oversaw office equipment maintenance to support continuous and uninterrupted operations
- Maintain and improve data management systems with effective record keeping
- Attending all JOHSC Meetings and report back on issues.
Receptionist Administrator
BC Centre for Excellence in HIV Aids
10.2016 - 07.2018
- Screened incoming calls, directing clients to individuals addressing specific needs
- Monitored visitor access and maintained situational awareness to promote on-site security and safety
- Kept reception area clean and neat to give visitors positive first impression
- Processed employees' leave request entered their availabilities and absences
- Setting up all new hires in system and helped with orientation process
- Managed and monitored petty cash
- Calendar Management – setting up meetings for boardrooms and audio equipment
- Created cheque requisitions and all expense reports
- Maintain and improve data management systems with effective record storing
- Collaborated with peers to ensure administrative procedures were followed
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Oversaw office equipment maintenance to support continuous and uninterrupted operations
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers
- Handled complaints and questions, and re-directed calls to other team members
- Clientele follow up with guest via phone and email
- Maintain and improve data management systems with effective record keeping
- Set up all audio equipment for webinars, zoom, workshops and meetings.
Financial Administrator
Sun Life Financial
03.2016 - 10.2016
- Perform daily card program reconciliations, bank reconciliations, data entry and analysis
- Setting up of all advisory appointments for new business
- Setting up new candidates in sales force system
- Complete card program sub system reconciliations
- Respond to management and client reporting requests & banking inquiries
- Maintain filing support for reconciliations & bank transactions up to date
- Generating and posting deposit batch daily
- Matching (no discrepancy) total amount of incoming cheques with batch total posted daily
- Minimizing data entry errors/avoid putting payments 'on account.' Distribution of internal reports within organization when requested
- Assisting Credit Representatives on accounts reconciliation
- Performing document and file management functions
- Retrieving invoices and supporting documentation from e-file database
- Researching payment websites for payment status of invoices
- Photocopying, collating, scanning documents.
Education
Diploma - Business Management
Trend College
Vancouver, BCSkills
- Building Customer Trust and Loyalty
- Verbal and Written Communication
- Telephone Etiquette
- Skilled in Mediation
- Understanding Customer Needs
- MS Office programs: Outlook, MS Office, MS Word
- Microsoft Excel
- PowerPoint
- Google / social media
- Clerical Support
- Invoice Processing
- Calendar Management
Additional Information
Earlier work experience and references are available on request.
Professional Development
Trend College, Vancouver, BC, Business Management Diploma Certificate- “I didn't Quit”
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Vancouver Coastal Health
10.2018 - Current
Receptionist Administrator
BC Centre for Excellence in HIV Aids
10.2016 - 07.2018
Financial Administrator
Sun Life Financial
03.2016 - 10.2016
Diploma - Business Management
Trend College
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