Amylee MacDonald
Wasaga Beach
Summary
Systematic and result-oriented professional with a proficiency in written and verbal communication, staff training, and fostering positive workplace environments. Demonstrated success in enhancing team performance through effective leadership and coordination of training programs, leading to improved employee morale and customer service.
Overview
10
10
years of professional experience
Work History
Department Lead
FGL Sport Chek
01.2023 - Current
- Oversaw daily operations, ensuring team adherence to company policies and procedures.
- Mentored staff in product knowledge and customer service techniques to enhance team performance.
- Implemented process improvements that streamlined inventory management and reduced discrepancies.
- Coordinated training sessions for new employees, fostering a knowledgeable and efficient workforce.
- Boosted overall employee morale by fostering a positive work environment and promoting open communication.
- Set up displays and trained employees on current promotions.
UCP
Raglan Village Retirement Community
01.2016 - 01.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Administered daily patient care, ensuring comfort and safety of individuals in diverse healthcare settings.
- Assisted nursing staff with clinical tasks, enhancing workflow efficiency and patient outcomes.
- Monitored vital signs, documenting changes to support accurate assessments and treatment plans.
- Collaborated with healthcare team to ensure seamless communication regarding patient needs and treatment plans.
- Implemented infection control protocols, contributing to improved patient safety and hygiene standards.
- Developed individualized care plans in coordination with nursing staff to address specific patient requirements effectively.
Education
Diploma - Business Management
CBC-Canadian Business College
Toronto,Ontario10-2026
Diploma - Masters In Herbalism
Wild Rose College Of Herbal Medicine
Cumberland, BC09-2022
Basic Training Diploma - Epidemiology- Continuing Education Program
Mcmaster University
Hamilton, Ontario09-2021
Skills
- Documentation
- Team development
- Verbal and written communication
- Strategic planning
- Task delegation
- Customer relations
- Department collaboration
- Staff training
- Organizational growth
- Proficient in [software]
Languages
English
Native or Bilingual
ASL
Limited Working
Timeline
Department Lead
FGL Sport Chek
01.2023 - Current
UCP
Raglan Village Retirement Community
01.2016 - 01.2023
Diploma - Business Management
CBC-Canadian Business College
Diploma - Masters In Herbalism
Wild Rose College Of Herbal Medicine
Basic Training Diploma - Epidemiology- Continuing Education Program
Mcmaster University