Summary
Overview
Work History
Education
Skills
Timeline
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Amyla Lynn

Chula Vista

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

6
6
years of professional experience

Work History

Barista

Starbucks
01.2022 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Led weekly meetings to discuss goals and strategies, aligning team's efforts with business objectives.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.

Sales Associate

Vans
09.2020 - 01.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated customers on current promotional offerings and products using persuasive selling tactics.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.

Team Member

Blaze Pizza
03.2019 - 04.2020
  • Efficiently greeted customers, processed orders swiftly, and maintained cleanliness to uphold company standards, ensuring customer satisfaction and minimal wait times
  • Additionally, cross-trained in various roles to support team productivity during peak hours.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Sales Associate

Office Depot
08.2018 - 03.2019
  • Improved shopping experiences by guiding customers to product locations, while actively promoting enrollment in customer programs to achieve performance goals.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Education

Bachelor of Science, Business Administration (Marketing IMC) -

San Diego State University
05.2024

Associates of Science in Business Administration for Transfer with Honors, Associates of Arts in Economics for Transfer with Honors, Associates of Arts in Accounting with Honors -

Southwestern Community College
05.2022

Skills

  • Teamwork
  • Communication
  • Organization
  • Attention to detail
  • Adaptable
  • Team Leadership
  • Time Management
  • Complex Problem-Solving
  • Policy Implementation
  • Employee Development
  • Reliability
  • Analytical Thinking

Timeline

Barista

Starbucks
01.2022 - Current

Sales Associate

Vans
09.2020 - 01.2022

Team Member

Blaze Pizza
03.2019 - 04.2020

Sales Associate

Office Depot
08.2018 - 03.2019

Bachelor of Science, Business Administration (Marketing IMC) -

San Diego State University

Associates of Science in Business Administration for Transfer with Honors, Associates of Arts in Economics for Transfer with Honors, Associates of Arts in Accounting with Honors -

Southwestern Community College

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Amyla Lynn