Productivity Software
Customer Relationship Management Software
Amy Catherine Dumont
Gatineau
Summary
Focused Volunteer Coordinator offering -a background in the Developmental Service Sector and program management experience in a growing non-profit organization. Highly skilled in developing strategies to attract mission-driven volunteers. Accomplished in improving programs, outcomes and volunteer satisfaction.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Student Links Coordinator
Community Living Ontario
09.2022 - Current
- Reached out to qualified mentor candidates to obtain volunteer applications.
- Conducted screening and interviewing of volunteers.
- Encouraged exploration of clients interests, hobbies and career opportunities to enhance quality of life.
- Promoted positive relationships between mentees, mentors and their community to encourage social resilience and connection.
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Used Customer relationship management software for data management.
- Assisted in recruitment efforts, coordinating interviews and managing onboarding activities for new hires effectively.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
- Facilitated outreach activities to build community awareness.
- Collaborated with teachers, counselors and administrators to foster access to resources and support.
- Collaborated with parents and teachers to help students reach potential.
- Assisted students in exploring and selecting career paths.
- Oversaw career and job fairs to connect students with area schools and employers.
- Developed network relationships with industry professionals to enhance community awareness and promote services.
- Pursued quarterly growth targets through strong leadership, analysis, problem-solving, team building and coaching.
- Conducted presentations to expose and increase the mentorship initiative awareness in the region.
- Participated in community events to promote services and engage with public.
- Referred clients to appropriate team members, community agencies and organizations to meet person-centered needs.
- Developed and implemented strategies to enhance quality of social services.
Educational Assistant
Ottawa Catholic School Board
08.2002 - Current
- Delivered effective and differentiated classroom instruction to range of neurodiverse students.
- Supported, programming, planning, organizing, and implementing strategies to help students achieve their personal and academic goals; while responding to their physical, social, and emotional needs
- Collaborated with professionals in planning, modification, and implementation of student's Individualized Education, Behavior, and Career Plans
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Assisted children and their families with accessing available services in their community
- Facilitated socialization and recreational opportunities
- Led social skills groups
- Prepared and conducted lessons to develop life and employability skills
- Reported on student progress, behavior and social skills to parents and other professionals.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
Life skill Instructor
Ottawa Carleton Lifeskills
04.2013 - 09.2013
- Supported people with developmental disabilities and autism in building multi-faceted skillset to promote independence and self-confidence.
- Responded to clients’ individual, physical, social and emotional needs
- Responsible for Life skills and Leisure program instruction for adults with developmental disabilities
- Organized and executed regular and special community outings and events for clients
- Worked as part of a team to plan and implement person-centered plans that supported clients' goals and ambitions for the future
- Supervised job placement opportunities
- Worked with clients and employers to problem solve and make accommodations for clients during their placement
- Customized strategies based on individuals' goals and strengths and offered each positive reinforcement to continue progress against goals.
- Helped to integrate clients in local community by teaching important social and work-related skills.
- Identified obstacles to learning in collaboration with adult learners and provided positive reinforcement for performance.
- Intervened in crisis situations to provide counseling and support.
- Taught individuals with learning or physical difficulties to use technology such as computers, tablets and mobile phones.
- Assessed effectiveness of training to create more effective future training programs.
Program Assistant
Andrew Fleck Children's services
01.2013 - 04.2013
- Facilitated integration of special needs children into a daycare setting
- Supported students’ physical, social, emotional, and hygiene needs
- Worked 1-on-1 with clients to create structured sensory, fine, and gross motor activities based on their individual needs
- Collaborated with Speech and language pathologists to introduce the use of sign language, picture exchange symbols, and visual schedules into the center to provide alternative communication opportunities for students
- Reviewed and strengthened program operations with continuous assessment of operational plans and strategies.
- Assisted with planning and coordinating day-to-day and special program activities.
- Educated each staff member on program procedures and operational structures.
- Communicated productively with parents, students and other school representatives and officials.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Applied play-based strategies to provide diverse approaches to learning.
- Assessed babies and toddlers against established early childhood developmental milestones, preparing regular progress reports for each child.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Education
Social Service Worker Diploma -
Algonquin College
Ottawa, Ontario200 Hour Registered Yoga Teacher Certification - Ashtanga Yoga
Ajarya Yoga
Rishikesh, India12.2013
Yin Yoga teacher certification - Yin Yoga
Jennifer Raye Medicine And Movement
Vancouver, BCRegistered Behavior Technician Training -
Registered Behavior Technician Training
Autism Partnership Foundation Skills
- Interdisciplinary team collaboration
- Conflict resolution techniques
- Progress reporting
- Intake Coordination
- Client and Family Advocacy
- Document Management
- Project Management
- CRM Software
- Volunteer Screening
- Volunteer Scheduling
- Volunteer Recruitment
- Report Writing
- Microsoft Office
- Job Coaching
- Client Support
- Client relationship building
- Analytical and Critical Thinking
- Excellent Communication
- Outreach Initiatives
- Community Advocate
- Educational Outreach
- File and Records Management
- Schedule Preparation
- Community Outreach
- Diversity and Inclusion
- Advocacy
- Onsite Visits
- Youth Outreach
- Team Collaboration
- Dependable
- Resourceful
- Reliable
- Recordkeeping and File Management
Software
Database and presentation software
Education technology
Certification
CPR
FIRST AID
NVCI
Timeline
Student Links Coordinator
Community Living Ontario
09.2022 - Current
Life skill Instructor
Ottawa Carleton Lifeskills
04.2013 - 09.2013
Program Assistant
Andrew Fleck Children's services
01.2013 - 04.2013
Educational Assistant
Ottawa Catholic School Board
08.2002 - Current
Social Service Worker Diploma -
Algonquin College
200 Hour Registered Yoga Teacher Certification - Ashtanga Yoga
Ajarya Yoga
Yin Yoga teacher certification - Yin Yoga
Jennifer Raye Medicine And Movement
Registered Behavior Technician Training -
Registered Behavior Technician Training
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