Amy Wraight
Hamilton,ON
Summary
Dedicated Personal Support Worker with proven expertise in patient care and emotional support, honed at St.Elizabeth Retirement. Skilled in dementia care and personal hygiene assistance, I enhanced patient well-being and independence, achieving a significant improvement in client satisfaction. Demonstrated commitment to privacy, compassion, and teamwork, ensuring high-quality care and support.
Overview
2023
2023
years of professional experience
1
1
Certification
Work History
Personal Support Worker
St.Elizabeth Retirement
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
Dietary Aide
Chartwell Retirement Residences
01.2019 - 08.2022
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
Skills
- Mobility assistance
- Dementia care
- Personal hygiene assistance
- Emotional support
- Patient care
- Privacy and confidentiality
- Social support
- Housekeeping tasks
- Meal preparation
- Medication organization
- Daily living support
- Mental health support
- Emergency preparedness
- Fall prevention
- Toileting assistance
- Household organization
- First aid and safety
- ADL assistance
- Respectful and compassionate
Languages
English
Full Professional
Certification
Personal support worker
First Aid
Timeline
Dietary Aide
Chartwell Retirement Residences
01.2019 - 08.2022
Personal Support Worker
St.Elizabeth Retirement
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