AMY WOOD
Eureka
Summary
Reliable with a strong background in maintaining cleanliness and assisting waitstaff in busy dining environments. Consistently contributed to smooth service flow by efficiently clearing tables and resetting dining areas. Demonstrated teamwork and attention to detail through effective communication and adherence to restaurant standards.
Overview
6
6
years of professional experience
Work History
Busser/Hostess
The Heights Casiino
11.2023 - 06.2025
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisted servers in providing efficient service for improved guest experiences.
- Supported team members with additional tasks, promoting a positive work environment.
- Provided support during special events, ensuring seamless operations despite increased demands.
Barista
Peets Coffee and Tea
06.2021 - 09.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Server Assistant
Mortons Steakhouse
01.2019 - 03.2021
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
Education
Anderson High School
Austin, TXSkills
- Time management
- Attention to detail
- Clear communication
- Cleaning and sanitizing
- Team collaboration
- Safety awareness
- Professional appearance
- Food running
- Server support
- Positive attitude
- Multitasking and organization
- Reliability and punctuality
- Shift flexibility
Timeline
Busser/Hostess
The Heights Casiino
11.2023 - 06.2025
Barista
Peets Coffee and Tea
06.2021 - 09.2023
Server Assistant
Mortons Steakhouse
01.2019 - 03.2021
Anderson High School
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