Amy Valdez
Edmonton,Canada
Summary
Results-driven Human Resources Specialist with years of experience enhancing employee retention through strategic incentive programs and comprehensive compensation packages. Proficient in navigating employment regulations and managing records effectively, ensuring compliance and accuracy. Highly adept with advanced job-related software, facilitating efficient HR operations. Committed to leveraging expertise to foster a positive workplace culture that promotes engagement and productivity.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Reservation Clerk
Fantasyland Hotel
Edmonton, Canada
11.2022 - 12.2022
- Coordinated guest check-ins and room assignments, improving operational efficiency by 15%
- Increased guest satisfaction by 20% through exceptional customer service
- Managed reservation accuracy, reducing errors by 10%
Retail Salesclerk
Costco Wholesale
Edmonton, Canada
05.2022 - 09.2022
- Boosted sales by 20% through effective upselling and promotional support
- Enhanced customer satisfaction by 15% through personalized recommendations
- Reduced stock discrepancies by 10% through improved inventory management
Administrative Assistant I
Ministry of National Guard Health Affairs
02.2007 - 07.2021
- Company Overview: Riyadh City, Kingdom of Saudi Arabia
- Provided high-level administrative support to senior executives and medical staff, ensuring seamless daily operations
- Managed end-to-end recruitment and onboarding processes, including job postings, candidate screening, and background checks
- Maintained confidential employee records in HRIS with 100% accuracy, ensuring data integrity
- Coordinated with payroll to process employee changes, leaves, and terminations
- Collaborated with HR leadership to implement training programs and improve employee engagement
- Riyadh City, Kingdom of Saudi Arabia
Field Recruiter Specialist
Principalia Recruitment Agency
01.2004 - 01.2007
- Company Overview: Philippines
- Led full-cycle recruitment for international employers, sourcing skilled candidates for large-scale construction projects
- Reduced time-to-hire by 15% through strategic sourcing and screening methods
- Conducted pre-departure orientations and ensured compliance with international labor regulations
- Philippines
Immigration Administrative Clerk
Immigration Services
01.2001 - 12.2003
- Company Overview: Philippines
- Managed visa processing and documentation with 98% compliance
- Improved applicant engagement by 25% through enhanced communication and support
- Philippines
Human Resources Coordinator
Graceland Food Industries
06.1998 - 12.2000
- Company Overview: Philippines
- Managed recruitment, onboarding, and employee records for a food manufacturing company
- Developed and implemented HR policies, improving compliance by 20%
- Enhanced employee retention by 25% through improved onboarding processes
- Philippines
Education
Diploma in Business Administration - Human Resource Management
Northern Alberta Institute of Technology (NAIT)
Edmonton, Alberta, Canada04.2024
Bachelor of Science in Commerce - Banking & Finance
Legazpi City, Philippines03.1998
Skills
- HR Administration
- Employee Lifecycle Management
- Recruitment
- Onboarding
- HRIS data management
- Reporting
- Policy Implementation
- Compliance
- Employee Relations
- Conflict resolution
- Payroll coordination
- Leave Administration
- Organizational skills
- Time management skills
- Communication
- Customer service
Certification
- Certificate in Human Resource Management (NAIT)
- Advanced Microsoft Office Suite Training
Accomplishments
- Spearheaded recruitment and onboarding processes, reducing new hire processing time by 20%.
- Recognized with a Certificate of Appreciation for 10 years of outstanding service at MNG-HA, Saudi Arabia.
- Successfully coordinated workforce mobilization for large-scale hospital projects, ensuring timely staffing and operational efficiency.
- Enhanced data accuracy in HRIS systems, achieving 100% compliance in record audits.
- Improved employee engagement and retention by 25% through targeted HR initiatives.
- Personal, amyvaldez288@gmail.com
- Secondary, carl_amy081807@yahoo.com
Timeline
Reservation Clerk
Fantasyland Hotel
11.2022 - 12.2022
Retail Salesclerk
Costco Wholesale
05.2022 - 09.2022
Administrative Assistant I
Ministry of National Guard Health Affairs
02.2007 - 07.2021
Field Recruiter Specialist
Principalia Recruitment Agency
01.2004 - 01.2007
Immigration Administrative Clerk
Immigration Services
01.2001 - 12.2003
Human Resources Coordinator
Graceland Food Industries
06.1998 - 12.2000
Diploma in Business Administration - Human Resource Management
Northern Alberta Institute of Technology (NAIT)
Bachelor of Science in Commerce - Banking & Finance
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