Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amy Ulloa

Gridley

Summary

Developed essential skills in healthcare environment, including patient care, communication, and teamwork. Seeking to transition into new field where these transferrable skills can be applied effectively. Aiming to leverage these abilities to contribute meaningfully in dynamic and supportive workplace.

Overview

5
5
years of professional experience
1
1
Certification

Work History

CNA

Enloe Hospital
12.2023 - 04.2025
  • Provides physical support to assist patients in performing daily activities
  • Provides patient comfort bt answering request and call lights
  • Follow nurses instructions to perform procedures
  • At times, feed, bath, and dress patients
  • Serve meals, make beds and clean
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Delivered high-quality care to patients in hospital facility.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Organized patient charts with diligence, ensuring accurate documentation of vital signs, medications, and treatment plans.

CNA

Riverside Convalescent Hospital
04.2023 - 08.2023
  • Provided emotional and social support to improve residents morale
  • Helped residents with daily hygiene, including showering, oral and peri care; incontinence care; and minimizing rashes, sores, and soiling
  • Compassion and empathy
  • Communication skills
  • Patience
  • Ensured facility/ rooms were cleaned
  • Observed physical and emotional changes , and reported patient conditions to nurses
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Assisted with wound care management, promoting healing and preventing infection.

Sales Associate

Cricket Wireless
12.2021 - 06.2022
  • Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions.
  • Demonstrated products to customers, discussed features, and redirected objections to capture sales.
  • Suggested the best merchandise based on the needs and desires of the customer.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Restaurant Waitress

Casa Lupe
02.2020 - 07.2020
  • Cleaned and coordinated the cleaning of both indoor and outdoor dining areas, including wiping tables, placing trash in receptacles, and restocking supplies
  • Answers customer questions, suggested items, and kept track of their orders.
  • Used communication and problem solving skills to resolve customer complaints and promote long - term loyalty.
  • Kept a calm, professional demeanor while scheduling multiple reservations and managing seating arrangements in a high- traffic restaurant.

Education

GED -

Gridley High School
Gridley, CA
08.2021

Skills

  • Fluent in English & Spanish
  • Teamwork and collaboration
  • Positive attitude
  • Good Communication Skills
  • Cash handling
  • HIPAA compliance
  • Direct patient care
  • Data entry
  • Patient-focused care
  • Reliable team player
  • CPR
  • Specimens collection and processing
  • Patient care coordination
  • Multitasking Abilities
  • Computer skills

Certification

  • Ged
  • CNA Present

Timeline

CNA

Enloe Hospital
12.2023 - 04.2025

CNA

Riverside Convalescent Hospital
04.2023 - 08.2023

Sales Associate

Cricket Wireless
12.2021 - 06.2022

Restaurant Waitress

Casa Lupe
02.2020 - 07.2020

GED -

Gridley High School

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Amy Ulloa