Amy Tucker
Kelowna,BC
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
4
4
years of professional experience
Work History
Receptionist
Kelowna Toyota
10.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Tasting Room Associate
Arrowleaf Cellars
05.2022 - 09.2024
- Greeted tasting room visitors and answered questions with upbeat attitude and professionalism.
- Developed strong product knowledge to provide accurate information about the winery''s offerings to customers.
- Demonstrated adaptability in accommodating diverse groups of guests, including large parties or those with special needs or requests.
- Enhanced customer experience by providing personalized wine recommendations and pairing suggestions.
Pharmacy Assistant
Pharmasave
09.2020 - 09.2023
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Assisted pharmacy staff with preparing medications and filling orders.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Education
BBA - Business Management
University of British Columbia
Kelowna, BC04-2025
High School Diploma -
Pitt Meadows Secondary
Pitt Meadows06-2019
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Medication dispensing
- Guest service
- Guest assistance
Languages
French
Professional Working
Timeline
Receptionist
Kelowna Toyota
10.2024 - Current
Tasting Room Associate
Arrowleaf Cellars
05.2022 - 09.2024
Pharmacy Assistant
Pharmasave
09.2020 - 09.2023
BBA - Business Management
University of British Columbia
High School Diploma -
Pitt Meadows Secondary
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