Amy Truong
Yellowknife,NT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate/Cashier
M&M Food Market
03.2022 - 08.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging color coordinated packages according to their distinctive food categories.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained food safety protocols by regulating fridge temperatures and cleaning exposed surface areas to prevent bacteria growth periodically.
Cashier/PC Express Personal Shopper
Rochdi's Your Independent Grocer
10.2019 - 02.2020
- Greeted customers entering till and responded promptly to customer needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked productively with customers to meet order requirements and service expectations.
- Maintained high satisfaction ratings by completing orders quickly, identifying changes, and making good selections for customers.
- Memorized store layouts to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up to ensure food quality.
- Provided training to new personnel hired to fulfill cashier and PC Express roles.
Receptionist/Assistant
Hairrada Hair Design
01.2015 - 01.2018
- Greeted incoming visitors and customers professionally and provided friendly assistance
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Kept work areas clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped prepare clients for hair service.
- Restocked supplies, identify damaged products, and verified order retrieval.
Education
Grade 9-12 -
Ecole Sir John Franklin High School
Yellowknife, NTNo Degree - Accounting
University of Ottawa
Ottawa, ON06.2025
Skills
- Patient
- Self-Directed
- Creative
- Organized
- Artistic
- Hard working
- Fast learner
- Competitive Swimmer
- First Aid/CPR
- Attention to small details
- Ability to work in a fast paced environment and a team-oriented environment
- Ethical
Languages
English-Written and Spoken
Native or Bilingual
Vietnamese-Spoken
Professional Working
French
Limited Working
Awards
- Accomplished all 10 red cross levels Polar Bear Swim Club (9 years) - Silver Group
- Bronze Medal - Swimming (2012)
- Certificate in recognition of Outstanding Performance in Fine Arts (2017)
- B Finals - Badminton
- Grade 8 Gold Medal/Banner Soccer (2017)
- Concours d'Oratoire 2nd place
- Certificate of participation for College Nordique (Français Oral - Debutant 4) (March 2019)
- Certificate of achievement for College Nordique (Français Oral - Debutant 4) (March 2019)
- Certified First Aider (2019/2020)
References
McOuat, Kristan, Letter in link
https://drive.google.com/file/d/1PEbypOyO7aBA6TMqprkaWFBYvzI9vxcU/view?usp=sharing
Savoie, Marie-Claude (Phone Number)
(506) 789 - 8945
Le, Michael (Phone Number)
(867) 445-8285
Volunteer Experience
- NWT SPCA
- Ruth Inch Memorial Pool - Timekeeper (Swimming)
- Snowking's Winter Festival (Snow castle)
- The Salvation Army (Thrift Store)
- Ruth Inch Memorial Pool - Bronze Cross
- Ruth Inch Memorial Pool - Bronze Medallion
- College Nordique Francophone (27 hours)
- Ecole Sir John Franklin School Awards Event
- St. John Ambulance Yellowknife
Timeline
Retail Sales Associate/Cashier
M&M Food Market
03.2022 - 08.2022
Cashier/PC Express Personal Shopper
Rochdi's Your Independent Grocer
10.2019 - 02.2020
Receptionist/Assistant
Hairrada Hair Design
01.2015 - 01.2018
Grade 9-12 -
Ecole Sir John Franklin High School
No Degree - Accounting
University of Ottawa