Amy Tilley
Fergus,ON
Summary
Experienced Crew Trainer with 2 years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's
06.2021 - Current
- Enhanced crew performance by implementing effective training strategies and customized lesson plans.
- Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Facilitated open communication between crew members, promoting teamwork and collaboration.
- Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
- Set positive example for team members by providing high-quality, efficient service.
- Reduced food waste by closely monitoring inventory levels and adjusting orders as needed.
- Ensured a safe working environment by strictly adhering to health code regulations and maintaining clean workstations.
Education
Personal Support Worker
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2024
High School Diploma -
Centre Wellington District High School
Fergus, ON06.2023
Skills
- Customer Service
- Food Safety
- Cash Handling
- Effective Communication
- Time Management
- Problem Solving
- Organizational Skills
- Multitasking
- Adaptability
- Interpersonal Skills
- Active Listening
Languages
English
Native or Bilingual
Timeline
Crew Trainer
McDonald's
06.2021 - Current
Personal Support Worker
Conestoga College Institute of Technology And Advanced Learning
High School Diploma -
Centre Wellington District High School
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