AMY THORN
Edmonton,Canada
Summary
A highly motivated individual with experience in retail and hospitality. A detail-oriented line cook with over 5 years of experience in dynamic kitchen environments, including five-star establishments and fast-casual dining, along with over 5 years of experience in delivering outstanding customer service skills in various retail environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Line Cook
Speeders
01.2024 - 01.2025
- Prepared various types of cuisine, showcasing versatility and adaptability in the kitchen environment
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
- Tracked inventory levels of all products used in the kitchen on a daily basis.
Grocery Manager
No Frills
01.2022 - 01.2024
- Prepare store displays, and ensure that products are accurately labeled.
- Assisting customers to the appropriate aisle or shelf to assist with purchasing decisions.
- Opening and closing the store every day.
- Managing the store's security alarm system, including ensuring it's in perfect condition, enabling it, and disabling it when necessary.
- Trained new employees, and established a professional relationship.
Prep cook/Line cook
Popeyes
01.2018 - 01.2022
- Prepares food items by cutting, chopping, mixing, and preparing sauces.
- Making sure food preparation and storage areas meet health and safety standards.
- Trained and assisted new kitchen staff members.
- Received shipments and placed items on proper shelves to restock and organize the restaurant pantry.
- Maintained inventory count, tracked usage, and documented variances.
Line Cook
McDonald's
01.2016 - 01.2018
- Serving customers in a fast, efficient, and friendly manner.
- Resolved complaints promptly and professionally.
- Cooking menu items in cooperation with the rest of the kitchen staff.
- Keep all surfaces clean and sanitized to ensure the safety of our customers and my fellow team members.
- Prepares batches of food that are cooked to order, or kept warm until ordered and sold.
Cashier
Dollarama
01.2015 - 01.2016
- Managing transactions with customers using cash registers.
- Greet customers when entering or leaving the store.
- Resolve customer complaints, guide them, and provide relevant information.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
St. Albert outreach
06-2021
Skills
- Menu creation and collaboration
- Food safety and sanitation
- Multi-station cooking expertise
- Time management
- Inventory and cost control
- Team training and leadership
- Attention to detail
- Inventory management
- Cash handling
- Scheduling
- Complaint resolution
- Problem solving
Certification
- Sell safe certificate
- Food handler cer
- First aid level C certificate
Timeline
Line Cook
Speeders
01.2024 - 01.2025
Grocery Manager
No Frills
01.2022 - 01.2024
Prep cook/Line cook
Popeyes
01.2018 - 01.2022
Line Cook
McDonald's
01.2016 - 01.2018
Cashier
Dollarama
01.2015 - 01.2016
High School Diploma -
St. Albert outreach