AMY STEPHEN

Key Accomplishments:

• Manage a diverse portfolio of over 20 clients across various industries, tailoring recruitment strategies to each organization's specific needs.
• Leverage data-driven insights to refine talent acquisition strategies and support informed decision making.

• Design and implement targeted recruitment plans, setting clear deliverables, timelines, and measurable success metrics while leveraging SAP SuccessFactors for streamlined tracking and reporting.

Key Accomplishments:

• Managed the team with performance management to enhance team effectiveness and engagement as well as full-cycle recruitment, implementing strategic sourcing initiatives that reduced time-to-fill by 25%, improving hiring efficiency and candidate quality.
• Designed and led training sessions for hiring managers on interview techniques and bias awareness to improve interview processes.

• Oversaw and approved selection criteria for vacancies, ensuring alignment with organizational needs and optimizing hiring decisions through WorkDay.

Contract role - Maternity Leave Coverage

Key Accomplishments:

• Organized and participated in various career fairs, networking events, and industry conferences to attract high-quality candidates.
• Provided an exceptional candidate experience throughout the hiring process that resulted in positive word-of-mouth referrals.

• Partnered with the business to manage the full-cycle recruitment process by identification, engagement, screening, and hiring of talent to fulfill the needs of the business utilizing APD applicant tracking software.

Contract Role - Maternity Leave Coverage

Key Accomplishments:

• Improved benefits enrollment process with streamlined online systems, reducing paperwork and increasing participation rates.
• Served as a key liaison between 20+ internal teams - leveraging MEDITECH to ensure seamless benefits administration and accurate data management with external partners such as the Pension Corporation, HealthCare Benefit Trust, Medical Services Plan (MSP), and Pacific Blue Cross (PBC).

Key Accomplishments:

• Implemented Interview Coaching sessions (certification) to hiring managers.
• Spearheaded full-cycle recruitment support for Customer Enterprise positions and Management Professional roles across the organization utilizing ATS (Taleo).

Key Accomplishments:

• Maximized performance by monitoring daily activities and mentoring team members.

• Led the Client Care Team by focusing on recognition incentives, enhancing employee morale and productivity and coaching employees.

• Spearheaded quality assurance initiatives to maintain high standards of service.