Amy Stedman
Roseville
Summary
Dynamic professional with experience excelling in customer service. Proven expertise in medical coding and billing accuracy, complemented by strong problem-solving and communication skills. Recognized for attention to detail and ability to multitask effectively, ensuring high-quality service and customer satisfaction.
Overview
19
19
years of professional experience
Work History
House Manager
Self-employed
01.2023 - Current
- Maintaining a clean and tidy house by doing household chores
- Taking care of all pets and keeping them clean and fed
- Running errands like returns, grocery shopping and shopping
- Making phone calls and setting up appointments
- Helping with a family-run business by making calls and setting up interviews with possible new employees
Maid, childcare professional
Self employed
01.2011 - 01.2023
- Supervised and cared for infants and children from 6 months to 14 years, ensuring their well-being.
- Supported and cared for children during COVID-19, adapting to changing health guidelines to ensure safety.
- Maintained cleanliness and organization of designated areas, ensuring safe and hygienic environments.
- Delivered exceptional customer service, building positive relationships with multiple employers.
Cashier/Chocolate Maker
Gourmet Works
01.2007 - 01.2011
- Crafted hand-crafted and decorative chocolates for events and holidays, provided customer service as cashier, and welcomed customers.
- Managed customer phone inquiries to facilitate timely processing and delivery of chocolate orders.
- Created gift baskets and assisted customers with gift card purchases.
- Executed daily cleaning tasks and assisted with shop closing each night.
Education
Bachelor of Science - Technical Management, Concentration in Health Information Management
DeVry University
Online07.2027
Associate of Science - Health Information Technology
DeVry University
Online01.2023
Medical Billing and Coding Certification - Billing and Coding Specialist
DeVry University
Online01.2021
Skills
- Medical coding
- CMS 1500 expertise
- Medical billing accuracy
- Health information management
- Data entry
- Typing 80 WPM
- Microsoft Excel proficiency
- Team playericiency
- Administrative tasks
- Budget administration
- Elderly assistance
- Problem-solving
- Multitasking
- Task prioritization
- Quick learning
- Trainable
- Effective communication
- Written communication
- Professional demeanor
- Customer service
- Attention to detail
- Work well on my own
- Multitasking
- Medical billing accuracy
References
Available upon request
Timeline
House Manager
Self-employed
01.2023 - Current
Maid, childcare professional
Self employed
01.2011 - 01.2023
Cashier/Chocolate Maker
Gourmet Works
01.2007 - 01.2011
Bachelor of Science - Technical Management, Concentration in Health Information Management
DeVry University
Associate of Science - Health Information Technology
DeVry University
Medical Billing and Coding Certification - Billing and Coding Specialist
DeVry University