Summary
Overview
Work History
Education
Skills
Timeline
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Amy Spicer

Longueuil

Summary

Results-driven Senior Account Manager with over 17 years of successful experience in outside sales, consistently surpassing sales targets and delivering exceptional customer satisfaction. Recognized as a top performer for unwavering attention to detail, strong organizational abilities, and adept time management. Proven track record of nurturing client relationships and effectively promoting company products and services. Possesses exceptional active listening and persuasive communication skills. Thrives in dynamic environments, constantly seeking and embracing new challenges to drive continued growth and success.

Overview

13
13
years of professional experience

Work History

Mid-Market Account Executive

Trolley
05.2023 - 11.2023
  • Prospecting new customers in the internet economy through the full sales cycle.
  • Hosted virtual webinars and demos
  • Successfully penetrated new markets, contributing to annual sales surpassing $1.5 million within the mid-market segment.
  • Created sequencing for ABM campaigns
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Collaborated with upper management to implement continuous improvements and team goals.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.

Key Account Management

Vention
06.2022 - 03.2023
  • Proliferated new business for Account Expansion Program
  • Establish need and execute timeline
  • Hosted virtual webinars and demos
  • Prepared customized presentation slides
  • Assisted in developing Key Account Management Playbook
  • Implemented upselling and cross-selling strategies, resulting in a 30% increase in average deal size
  • Generated new business opportunities and acquired key accounts, contributing to a 25% growth in revenue surpassing $1.5 million
  • Onsite Visits to scope out projects
  • Forecasting revenue
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Senior Account Executive

Sekure Merchant Solutions
08.2010 - 05.2022
  • Work directly with potential clients to develop more cost effective plan for their Merchant Services.
  • Ask appropriate open-ended questions to discover prospects' needs.
  • Make 100 calls per day resulting in closing 20 accounts per month and over 2,300 accounts over 12 years.
  • Adapt to industry changes in technology for Point of Sale Software systems.
  • Customize service proposals for clients.
  • Maintain extensive knowledge of competitors
  • Work directly with setup departments to help customers have smooth transition.
  • Resolve problems before they escalate by contacting clients as soon as issues arise.

Education

High School Diploma -

Moncton High School
Moncton, NB
2007

Skills

  • Problem Solving
  • Active listener
  • Eager to learn
  • Self-motivated
  • Strategic planning
  • Contract negotiation
  • Team leader
  • Brand management
  • Account expansion
  • Salesforce, ZoomInfo, Apollo, Gong

Timeline

Mid-Market Account Executive

Trolley
05.2023 - 11.2023

Key Account Management

Vention
06.2022 - 03.2023

Senior Account Executive

Sekure Merchant Solutions
08.2010 - 05.2022

High School Diploma -

Moncton High School

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Amy Spicer