Amy Saunders
Summary
Well-qualified Administrative Associate with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
8
8
years of professional experience
Work History
Office Assistant
Revelstoke Design Services
09.2015 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained and updated office records, both digital and physical.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Edited and proofread documents for accuracy and completeness.
Team Dispatch Coordinator
Olympic Building Centre
01.2021 - 01.2023
- Responded to high volume of phone and email requests to provide logistics information.
- Organized paperwork and explained individual job parameters for each assignment.
- Monitored driver locations in field and solved discrepancies to keep team on-track.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Verified timekeeping records and handled any discrepancies with employees.
Shipping/Receiving Specialist
Olympic Building Centre
06.2020 - 12.2020
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Processed required paperwork to expedite handling of shipped and received goods.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Conducted research to address shipping errors and packaging mistakes.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Business Administrator
Olympic Building Centre
09.2019 - 05.2020
- Managed day-to-day development issues.
- Developed monthly reports.
- Reduced office expenses by finding smarter solutions for vendors, suppliers and services.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Kept high average of performance evaluations.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Interacted with customers by phone, email, or in-person to provide information.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Education
Diploma - Legal Administrative Studies
Robertson College
Winnipeg, MB02.2017
Skills
- Clerical Support
- Administrative Support
- Contract Preparation
- Bookkeeping
- Performance Management
- Business Administration
- Operations Management
- Policy Implementation
- Team Leadership
- Staff Development
- Document Recordkeeping
Timeline
Team Dispatch Coordinator
Olympic Building Centre
01.2021 - 01.2023
Shipping/Receiving Specialist
Olympic Building Centre
06.2020 - 12.2020
Business Administrator
Olympic Building Centre
09.2019 - 05.2020
Office Assistant
Revelstoke Design Services
09.2015 - Current
Diploma - Legal Administrative Studies
Robertson College
Similar Profiles
Anna DeVestyAnna DeVesty
Coordinator, Portfolio Transformation Group at Revelstoke Capital PartnersCoordinator, Portfolio Transformation Group at Revelstoke Capital Partners
Ross D SmithRoss D Smith
Renovation Carpenter at Eleven Revelstoke LodgeRenovation Carpenter at Eleven Revelstoke Lodge
RUBY CORBTTRUBY CORBTT
Retail worker at Revelstoke Trading PostRetail worker at Revelstoke Trading Post
Jacob SchedlJacob Schedl
Office Assistant at Kanawha-Charleston Health DepartmentOffice Assistant at Kanawha-Charleston Health Department
Heather AustinHeather Austin
Office Assistant at BetterImagesOffice Assistant at BetterImages