Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Ruiz

Oceanside

Summary

As someone who has worked at a local coffee shop and a corporate shop, I've gotten the chance to sharpen not only my customer service skills (as I regularly made drinks and worked the drive thru) but also adapt to the fast paced environment and thrive off of it. With my time at Starbucks I was able to achieve goals such as getting nominated partner of the quarter by my shift leads and coworkers, and become a barista trainer! Getting chosen to be a barista trainer and passing my requirements truly meant a lot as it showed that the higher ups noticed my want to make a difference in the company. As a trainer I’ve learned a bunch of new ways to reinforce a positive environment all while teaching in styles that people like best. Due to the fact that I took a step back from school this semester, going into fall and having mostly online classes should leave my availability pretty open!

Overview

4
4
years of professional experience

Work History

Barista Trainer

Starbucks, Barista
Oceanside, CA
08.2025 - Current
  • Maintained a fast drive time while creating perfectly crafted beverages
  • Trained new baristas on beverage preparation, sequencing and customer service standards.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Became partner of the quarter and a barista trainer within 5-6 months of working there
  • Handled cash and processed payments accurately to avoid errors.
  • Promoted upselling techniques among baristas for increased sales of food items and specialty drinks.

Barista, Cashier, Food Runner

O'side Bakery
Oceanside
07.2022 - 09.2025
  • Memorized recipes for specialty coffee and refresher beverages including seasonal.
  • Kept employee and customer areas clean and orderly, using slow periods to tackle routine housekeeping tasks including restocking our pastry cases, back of house and sugar bars.
  • Handled cash, credit, and debit payments while maintaining accuracy in cash drawer as I most often got put as cashier and was a usual closer.
  • Assisted customers in finding pastries, drinks and meals according to their liking and provided recommendations when necessary.

Education

Associate of Science - Kinesiology

MiraCosta College
Oceanside
05.2028

High School Diploma - undefined

El Camino High School
Oceanside, CA
06.2023

Skills

  • Active listener
  • Customer service
  • Fast learner
  • Fluent in English and Spanish
  • Positive and professional
  • Reliable and punctual
  • Leadership experience
  • Cleanliness standards
  • Milk steaming
  • Coffee expertise

Timeline

Barista Trainer

Starbucks, Barista
08.2025 - Current

Barista, Cashier, Food Runner

O'side Bakery
07.2022 - 09.2025

High School Diploma - undefined

El Camino High School

Associate of Science - Kinesiology

MiraCosta College
Amy Ruiz