Amy Pierson
Consecon
Summary
Demonstrates strong communication and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
26
26
years of professional experience
Work History
Owner/Operator
Clark's Automotive
06.2008 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
Assistant Manager
Pierson's Foodland
09.1999 - 05.2008
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
Culinary And Restaurant Management Diploma
George Brown College
Toronto, ON06-1998
Social Service Worker Diploma
Ontario Business College
Belleville, ON06-1995
Skills
- Operations management
- Documentation and reporting
- Staffing
- Payroll processing
- Recruiting and hiring
- Customer service
- Staff training and development
- Inventory management
- Customer-oriented
Timeline
Owner/Operator
Clark's Automotive
06.2008 - Current
Assistant Manager
Pierson's Foodland
09.1999 - 05.2008
Culinary And Restaurant Management Diploma
George Brown College
Social Service Worker Diploma
Ontario Business College
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