Amy Pelayo
La Puente
Summary
Sales professional with proven success at Infinite Glow Makeup, excelling in sales strategy and team leadership. Recognized for achieving sales goals and enhancing customer care through effective training and mentoring. Bilingual in Spanish, skilled in inventory control and cash handling, driving revenue growth while fostering a collaborative team environment. I am a Senior in high school with a 3.0+ GPA, I turn 18 in a couple months but i am able to communicate and be vigilant about situations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Lead Sales Associate
Infinite Glow Makeup
West Covina
09.2022 - 02.2024
- Trained, coached, and mentored new sales associates for maximum performance.
- Developed and maintained knowledge of current sales and promotions.
- Handled cash register operations and customer transactions to process payments.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Performed inventory control procedures to manage stock.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Maintained current knowledge of evolving changes in marketplace.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Set and achieved company defined sales goals.
- Trained new employees on customer service, money handling and organizing strategies.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Informed customers of promotions to increase sales productivity and volume.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
High School Diploma - AP Spanish
William Workman High School
City Of Industry, CASkills
- Sales strategy
- Strategic sales
- Loss prevention
- Pricing and labeling
- Persistent and resilient
- Retail store operations
- Team leadership
- Flexible schedule
- Billing and collections
- Shift scheduling
- Opening and closing procedures
- Sales promotions
- Sales transaction processing
- Account management
- Cash handling
- Inventory and stocking
- Customer care
- Inventory control
- Payment processing
- Sales target achievement
- Teamwork and collaboration
- Meeting sales goals
- CPR certified
- First aid and CPR certified
- Spanish Fluent (Reading, Writing, Speaking)
Certification
First Aid AND CPR certification, (Infant, Toddler, Adult)
Languages
Spanish, Native or Bilingual
Timeline
Lead Sales Associate
Infinite Glow Makeup
09.2022 - 02.2024
High School Diploma - AP Spanish
William Workman High School