Summary
Overview
Work History
Education
Skills
References
Timeline
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Amy Pearson

Hays,AB

Summary

Proven Parts Specialist and Bus Driver with a track record of excellence in vehicle safety and customer service. At First Student Group and CEP Automotive, I exceeded customer expectations and ensured safe, punctual transportation, leveraging skills in problem-solving and vehicle inspections. Adaptable and safety-focused, I thrive in dynamic environments, consistently achieving high customer satisfaction. In recent years I have transitioned from being a part specialist to a small farmer. I have discovered a new love wanting to care for and help animals, small and large. for the past five years, I have raised cows and sheep. I have learned how to tube feed and administer certain medication, I have also aided in the insertion of CIDR’s and administered the Bioestrovet and Fertiline. I have discovered that I am passionate about large animals and ensuring their health. I really look forward to furthering my knowledge and education in this field.

Overview

8
8
years of professional experience

Work History

Bus Driver

First Student Group
10.2022 - Current
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
  • Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.

Parts Specialist

CEP Automotive
11.2016 - 12.2019
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
  • Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
  • Tracked parts use and charged items to customer accounts for billing.
  • Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
  • Provided training to new team members on best practices in parts management, fostering a culture of continuous improvement within the department.
  • Ordered parts from various distributors to fulfill demands.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Provided solutions to customer concerns while maintaining professionalism during communication.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Served customers in-store and by telephone to answer questions and place orders.

Education

Light Duty Mechanic

College of The Rockies
Cranbrook, BC

Parts And Warehousing

Kwantlen Polytechnic University
Surrey, BC

Skills

  • Clean driving record
  • Safety-focused
  • Pre-trip inspections
  • Weather condition driving
  • Problem-solving
  • Fast learner
  • Adaptable to change
  • Customer service
  • Basic mechanical knowledge
  • Physical stamina
  • Dependability and punctuality
  • Critical thinking
  • Decision-making

References

Tim Grabowsky C.E.P Automotive

403-328-8181

Bonnie Dyck First Student

403-362-0534

Timeline

Bus Driver

First Student Group
10.2022 - Current

Parts Specialist

CEP Automotive
11.2016 - 12.2019

Light Duty Mechanic

College of The Rockies

Parts And Warehousing

Kwantlen Polytechnic University

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Amy Pearson