Amy Payne
Nakusp,BC
Summary
Compassionate and motivated Licensed Practical Nursing (LPN) student with over 7 years of professional experience in client support, advocacy, and case management. Skilled in building trusting relationships, maintaining accurate documentation, and collaborating with multidisciplinary teams. Known for excellent communication, critical thinking, and problem-solving abilities. Bringing transferable skills from employment counseling and community services into healthcare practice, with a strong commitment to patient-centered care and lifelong learning.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Licensed Practical Nursing Student
Sprott Shaw College
05.2025 - 11.2026
Employment Counsellor
WorkBC
08.2019 - 11.2024
- Engaged and supported clients from intake through to sustained employment. Developed positive relationships with clients to motivate, encourage and increase independence; and helped them become self-motivated to recognize and build skills, strengths, and abilities.
- Guided clients through assessments to help them better understand their interests, skills, and values and to learn more about themselves in order to make decisions about suitable employment.
- Collected labour market information for clients regarding job openings, entry level jobs, and skill requirements, and other occupational information.
- Built relationships with local employers and community to create awareness of services.
- Stayed up to date with WorkBC’s policy and procedures as well as funding programs and sources available.
- Completed and maintained accurate documentation on client files in WorkBC’s integrated Case Management database to deliver positive results and outcomes.
- Evaluated client eligibility for programs and services available for financial supports.
- Cross trained with the WorkBC team to provide support and coverage when needed.
- Provided coverage for Program Manager while away.
- Completed reports and met deadlines requested from Kootenay Career Development Society.
Employment Resource Advisor
WorkBC
06.2017 - 06.2019
- Created a welcoming professional environment. Assisted clients in the Self-Service area, and provided information, tools, resources, and basic job search instruction as well as technical support.
- Screened clients to determine readiness and ability to work independently.
- Helped clients with Resumes and Cover letters.
- Assisted clients with employment related applications and determined basic technical support.
Adult Loan/ILL Librarian
Nakusp Public Library
08.2014 - 06.2017
- Welcomed community members into a warm inviting space and provided reference, research, and instructional services.
- Responsible for overseeing interlibrary loans.
- Coordinated special events and programs for adults.
- Maintained and delivered monthly Events Calendar around the community.
- Wrote newspaper articles to promote and explain library services/programs.
- Was the outreach librarian for various reading centers/facilitated workshops as needed.
- Responsible for being the librarian spokesperson for multiple committees.
- Updated and maintained website and social media sites.
- Organized and maintained library collections to meet the demands of specific user groups.
Office Manager/Self Employed
JPAC Plumbing
01.2013 - 01.2016
- Operated a small privately owned plumbing company to deliver private and commercial services to the community.
- Completed payroll for employees.
- Basic bookkeeping as needed.
- Kept up to date financial records for the accountant.
- Managed relationships with customers and ensured that all items were invoiced and paid on time.
- Managed scheduling between customers and employees.
Education
Career Development Practice Certificate -
Douglas College
01.2021
Licensed Practical Nursing
Sprott Shaw College
Kelowna 11-2026
Skills
- Patient-centered communication
- Vital signs measurement
- Infection prevention & control
- Personal hygiene & ADL assistance
- Documentation & charting
- Team collaboration & flexibility
- Problem-solving & critical thinking
- Health & safety awareness
Languages
English
Certification
- First Aid
- Provincial Violence Prevention
- Food Safe
- Opioid Poisoning Response Training
- Indigenous Canada Certification
- Mental Health First Aid Certification
- Assist Training Certification
Timeline
Licensed Practical Nursing Student
Sprott Shaw College
05.2025 - 11.2026
Employment Counsellor
WorkBC
08.2019 - 11.2024
Employment Resource Advisor
WorkBC
06.2017 - 06.2019
Adult Loan/ILL Librarian
Nakusp Public Library
08.2014 - 06.2017
Office Manager/Self Employed
JPAC Plumbing
01.2013 - 01.2016
Career Development Practice Certificate -
Douglas College
Licensed Practical Nursing
Sprott Shaw College