Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Amy Payne

Amy Payne

Nakusp,BC

Summary

Compassionate and motivated Licensed Practical Nursing (LPN) student with over 7 years of professional experience in client support, advocacy, and case management. Skilled in building trusting relationships, maintaining accurate documentation, and collaborating with multidisciplinary teams. Known for excellent communication, critical thinking, and problem-solving abilities. Bringing transferable skills from employment counseling and community services into healthcare practice, with a strong commitment to patient-centered care and lifelong learning.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Licensed Practical Nursing Student

Sprott Shaw College
05.2025 - 11.2026

Employment Counsellor

WorkBC
08.2019 - 11.2024
  • Engaged and supported clients from intake through to sustained employment. Developed positive relationships with clients to motivate, encourage and increase independence; and helped them become self-motivated to recognize and build skills, strengths, and abilities.
  • Guided clients through assessments to help them better understand their interests, skills, and values and to learn more about themselves in order to make decisions about suitable employment.
  • Collected labour market information for clients regarding job openings, entry level jobs, and skill requirements, and other occupational information.
  • Built relationships with local employers and community to create awareness of services.
  • Stayed up to date with WorkBC’s policy and procedures as well as funding programs and sources available.
  • Completed and maintained accurate documentation on client files in WorkBC’s integrated Case Management database to deliver positive results and outcomes.
  • Evaluated client eligibility for programs and services available for financial supports.
  • Cross trained with the WorkBC team to provide support and coverage when needed.
  • Provided coverage for Program Manager while away.
  • Completed reports and met deadlines requested from Kootenay Career Development Society.

Employment Resource Advisor

WorkBC
06.2017 - 06.2019
  • Created a welcoming professional environment. Assisted clients in the Self-Service area, and provided information, tools, resources, and basic job search instruction as well as technical support.
  • Screened clients to determine readiness and ability to work independently.
  • Helped clients with Resumes and Cover letters.
  • Assisted clients with employment related applications and determined basic technical support.

Adult Loan/ILL Librarian

Nakusp Public Library
08.2014 - 06.2017
  • Welcomed community members into a warm inviting space and provided reference, research, and instructional services.
  • Responsible for overseeing interlibrary loans.
  • Coordinated special events and programs for adults.
  • Maintained and delivered monthly Events Calendar around the community.
  • Wrote newspaper articles to promote and explain library services/programs.
  • Was the outreach librarian for various reading centers/facilitated workshops as needed.
  • Responsible for being the librarian spokesperson for multiple committees.
  • Updated and maintained website and social media sites.
  • Organized and maintained library collections to meet the demands of specific user groups.

Office Manager/Self Employed

JPAC Plumbing
01.2013 - 01.2016
  • Operated a small privately owned plumbing company to deliver private and commercial services to the community.
  • Completed payroll for employees.
  • Basic bookkeeping as needed.
  • Kept up to date financial records for the accountant.
  • Managed relationships with customers and ensured that all items were invoiced and paid on time.
  • Managed scheduling between customers and employees.

Education

Career Development Practice Certificate -

Douglas College
01.2021

Licensed Practical Nursing

Sprott Shaw College
Kelowna
11-2026

Skills

  • Patient-centered communication
  • Vital signs measurement
  • Infection prevention & control
  • Personal hygiene & ADL assistance
  • Documentation & charting
  • Team collaboration & flexibility
  • Problem-solving & critical thinking
  • Health & safety awareness

Languages

English

Certification

  • First Aid
  • Provincial Violence Prevention
  • Food Safe
  • Opioid Poisoning Response Training
  • Indigenous Canada Certification
  • Mental Health First Aid Certification
  • Assist Training Certification


Timeline

Licensed Practical Nursing Student

Sprott Shaw College
05.2025 - 11.2026

Employment Counsellor

WorkBC
08.2019 - 11.2024

Employment Resource Advisor

WorkBC
06.2017 - 06.2019

Adult Loan/ILL Librarian

Nakusp Public Library
08.2014 - 06.2017

Office Manager/Self Employed

JPAC Plumbing
01.2013 - 01.2016

Career Development Practice Certificate -

Douglas College

Licensed Practical Nursing

Sprott Shaw College
Amy Payne