AMY MULCAHY
Chatham,Canada
Summary
Administrative professional specializing in court operations and client engagement. Enhanced case-flow efficiency through meticulous data management and documentation practices, resulting in improved client satisfaction. Proven ability to thrive in fast-paced environments while delivering exceptional service and support.
Overview
20
20
years of professional experience
Work History
Court and Client Representative
Ontario Public Service (OPS)
Chatham, Canada
10.2023 - Current
- Facilitated both in-person and virtual court hearings through accurate preparation and presentation of exhibits and dockets, both pre-court and post-court.
- Communicated with judiciary, legal staff, and stakeholders to support effective case-flow management.
- Ensure timely, accurate data entry in court systems, maintaining up-to-date case records to support case management.
- Prepare and review various legal forms and court orders with high attention to detail.
- Delivered professional client service, fostering trust-based relationships with clients and stakeholders to enhance communication.
- Processed and reconciled payments for fines, fees, and restitution while managing month-end trust and revenue accounts to ensure financial accuracy.
Janitorial Supervisor
Chatham Courthouse
Chatham, Canada
03.2015 - 10.2023
- Ensured cleanliness and order of facilities by implementing structured protocols that upheld standards.
- Led janitorial team operations, managing inventory and conducting safety training to ensure compliance.
- Coordinated supply procurement and optimized material usage to enhance cost efficiency.
- Ensured timely task completion and supported efficient courthouse operations.
- Provided maintenance teams with accurate task reports and temperature logs.
ECE Assistant
Chatham Kent Maycourt Childcare Learning Center
Chatham, Canada
06.2006 - 12.2014
- Worked with early childhood educators to implement curriculum goals, ensuring alignment with developmental standards.
- Assisted in classroom operations, prepared materials, and organized learning environments to facilitate effective teaching.
- Built strong partnerships with parents to support child development and address individual needs.
- Supervised educational field trips and created nurturing, inclusive experiences.
Skills
- Court administration
- Records management
- Client service
- Time management
- Task prioritization
- Organizational skills
- Attention to detail
- Problem solving
- Decision making
- Team collaboration
- Prioritization
- Communication skills
Hobbies and Interests
- Enjoy spending quality time with family and friends
- Outdoor activities like walking and biking
- Reading
- Listening to podcasts
References
Available upon request
Timeline
Court and Client Representative
Ontario Public Service (OPS)
10.2023 - Current
Janitorial Supervisor
Chatham Courthouse
03.2015 - 10.2023
ECE Assistant
Chatham Kent Maycourt Childcare Learning Center
06.2006 - 12.2014