Amy M. Lempiala
Thunder Bay
Summary
- Dedicated, customer and client focused professional seeking to continue in a office roll - Highly motivated and a reliable worker with the ability to quickly learn new concepts and skills - Flexible and versatile, poised and competent with demonstrated ability to easily work with a great deal of patience while remaining positive and optimistic ensuring confidentiality and respect
Overview
12
12
years of professional experience
1
1
Certification
Work History
Insurance Advisor
Westland Insurance Group
02.2021 - 07.2022
- Maintained accurate records of client interactions, ensuring seamless service delivery during policy reviews or renewals.
- Increased client satisfaction by providing personalized insurance advice and recommending suitable policies.
- Explained features, advantages and disadvantages of various policies to promote insurance sales.
- Mentored new insurance advisors, sharing best practices and industry knowledge to enhance team performance.
Chiropractic Assistant
College Park Chiropractic
01.2019 - 01.2020
Client Services Officer
Contact North
01.2018 - 01.2019
Senior Services Coordinator
Canadian Red Cross
01.2014 - 01.2018
Caseload Planner
Victorian Order of Nurses
01.2013 - 01.2014
Service Coordinator
Saint Elizabeth Healthcare
01.2011 - 01.2013
Education
Office Administration Diploma -
Everest College
Thunder Bay, ONRecreation Therapy Classes -
Confederation College
Thunder Bay, ONDiploma -
Westgate CVI
Thunder Bay, ONSkills
- Written Correspondence
- Scheduling Coordination
- Advanced Office Skills
- Proficient with MS Office
- Computer Savvy
- Customer centered
- Office Administration experience
- Knowledge of Occupational Health and Safety
- Data Entry
- Communicate clearly
- Strong organization
- Time management
- Multi tasking abilities
- Supervisory capabilities
- Working knowledge of Legislation relevant in a health care setting
Languages
English
Full Professional
Certification
- WHMIS Training
- Valid G drivers license with use of a vehicle
- Safe food handling course
- First Aid CPR Level A, 03/01/21
- A.O.D.A Certificate of Completion
- Certificate of Appreciation Award- Disaster Management Volunteer
- Certificate of Merit Award- Disaster Management Volunteer
Timeline
Insurance Advisor
Westland Insurance Group
02.2021 - 07.2022
Chiropractic Assistant
College Park Chiropractic
01.2019 - 01.2020
Client Services Officer
Contact North
01.2018 - 01.2019
Senior Services Coordinator
Canadian Red Cross
01.2014 - 01.2018
Caseload Planner
Victorian Order of Nurses
01.2013 - 01.2014
Service Coordinator
Saint Elizabeth Healthcare
01.2011 - 01.2013
Office Administration Diploma -
Everest College
Recreation Therapy Classes -
Confederation College
Diploma -
Westgate CVI
- WHMIS Training
- Valid G drivers license with use of a vehicle
- Safe food handling course
- First Aid CPR Level A, 03/01/21
- A.O.D.A Certificate of Completion
- Certificate of Appreciation Award- Disaster Management Volunteer
- Certificate of Merit Award- Disaster Management Volunteer
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