Amy McNaughton
Surrey,BC
Summary
Compassionate and professional Mental Health Worker with strong dedication to helping individuals in need of mental health support. Skilled in providing patient-centered care and evidence-based interventions. Possesses deep understanding of mental health and behavioral sciences with ability to utilize knowledge to assist individuals in managing mental health challenges.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mental Health Worker
Options Community Services
08.2022 - Current
- Promote a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
- Develop rapport with patients by actively listening and demonstrating empathy during one-on-one sessions, fostering trust and open communication.
- Maintain detailed records of patient interactions, supporting accurate diagnoses and continuity of care.
- Monitor client progress and provided feedback to families and treatment team members.
- Develop and implemented activities to help clients develop social and independent living skills.
- Built partnerships with community agencies and service providers to remove access gaps.
Mental Health Worker
Coast Mental Health
04.2022 - 04.2023
- Documented client progress in confidential files.
- Developed rapport with patients by actively listening and demonstrating empathy during one-on-one sessions, fostering trust and open communication.
- Led psychoeducational groups on topics such as stress management and coping skills, empowering patients to better manage their mental health challenges.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for patients, leading to improved mental health outcomes.
- Assisted in the development of group therapy programs, contributing to a more supportive environment for patients.
Support Worker
RainCity Housing And Support
01.2022 - 01.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Intake Worker
Night and Day Recovery
01.2020 - 03.2021
- Provide intake service to ensure responsive and timely access to appropriate services
- Discuss goals, health and regulations within our houses
- Covid screening and temperature check
- File personal items and client paperwork
- Compose progress reports of the clients and send them to appropriate agencies.
Education
MENTAL HEALTH SUPPORT WORKER PROGRAM -
DISCOVERY COLLEGE
01.2021
Skills
- Ongoing personal support for clients
- Trauma Informed
- Individualized (wellness) plans
- Creative problem solving
- Compliance with Heath regulations
- Crisis Intervention
- Case Documentation
- Motivational Interviewing
- Suicide Prevention
- Nonviolent Crisis Intervention
- Community resources specialist
Certification
- FIRST AID CERTIFIED
- FOOD SAFE CERTIFIED
- CLASS 5 DL WITH RELIABLE VEHICLE
- NALOXONE ONLINE TRAINING (ST. PAULS FOUNDATION)
Timeline
Mental Health Worker
Options Community Services
08.2022 - Current
Mental Health Worker
Coast Mental Health
04.2022 - 04.2023
Support Worker
RainCity Housing And Support
01.2022 - 01.2023
Intake Worker
Night and Day Recovery
01.2020 - 03.2021
MENTAL HEALTH SUPPORT WORKER PROGRAM -
DISCOVERY COLLEGE
- FIRST AID CERTIFIED
- FOOD SAFE CERTIFIED
- CLASS 5 DL WITH RELIABLE VEHICLE
- NALOXONE ONLINE TRAINING (ST. PAULS FOUNDATION)
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