Amy Martinez
Porterville
Summary
Experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Track record of providing personalized service and promptly addressing guest needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Hostess/Server/Cashier
Black Bear Diner
02.2019 - 04.2019
- Welcoming guests in a warm friendly manner
- Responding to guests dining needs
- Monitoring restaurant activity
- Maintaining a clean work environment
- Responsible for large amounts of cash
Cashier
Prosperity fuels
08.2017 - 02.2019
- Greeting and assisting customers
- Maintaining inventory of products
- Operating the registers
- Cleaning shop and restrooms
Saputos/sun pacific
Ranstad Staffing Service
10.2015 - 02.2017
- Prepared product for shipment
- Worked long hours
- Fast and efficient
- Marked and labeled boxes and containers
Manager
McDonald's
08.2007 - 08.2015
- Provided great customer satisfaction
- Reach daily and hourly goals that met standards
- Responsible for large amounts of cash
- Responsible for my team members
- Effectively resolved customer disputes, concerns and questions
- Train new employees according to company standards
Education
Some college - General Studies
Porterville College
Porterville, CA06.2012
High school diploma -
Monacan High School
Porterville, CA06.2009
Skills
- Leadership
- Time management
- Bilingual
- Customer service
- Host/Hostess
- Serving Experience
- Cashiering
- Kitchen Management Experience
- Effective multitasking
- Phone etiquette
- Customer service expertise
- Guest engagement
Certification
Food Handler Certification
Languages
Spanish
Full Professional
Timeline
Hostess/Server/Cashier
Black Bear Diner
02.2019 - 04.2019
Cashier
Prosperity fuels
08.2017 - 02.2019
Saputos/sun pacific
Ranstad Staffing Service
10.2015 - 02.2017
Manager
McDonald's
08.2007 - 08.2015
High school diploma -
Monacan High School
Some college - General Studies
Porterville College
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