Amy Mancor
Edmonton,Canada
Summary
Creative pastry chef with a passion for award-winning desserts. Proven ability to lead teams in high-volume environments, ensuring the highest quality products while maintaining effective communication. Eager to contribute culinary expertise in a dynamic team setting.
Overview
18
18
years of professional experience
Work History
Research and Development Technician
wow factor desserts
Sherwood Park, Alberta
06.2025 - Current
- Assisted in the design and development of new products through research, testing, and analysis.
- Conducted experiments to develop new products and improve existing formulations.
- Collaborated with team members to troubleshoot technical issues during research projects.
- Documented research findings and procedures in detailed reports for review.
- Assisted in the preparation of samples for testing and evaluation purposes.
- Maintained inventory of supplies and ordered materials for projects.
- Reviewed literature to stay updated on industry trends and innovations.
- Established effective relationships with vendors responsible for supplying materials used in product development.
- Coordinated with other departments to ensure quality control standards were met throughout the product life cycle.
Bakery Manager
Farrow sandwiches
06.2017 - 09.2024
- Trained and directed baking team to maintain high standards and efficiency
- Managed weekly inventory and ordered ingredients from multiple vendors to ensure consistent supply
- Created and fine-tuned recipes to ensure consistent product
- Ensuring all product is a consistent high-quality
- Following pastry pars to ensure proper levels at 4 different locations
- Organized and fulfilled catering orders on time to meet customer expectations
- Provided customer service support and over the phone orders.
- Supervising multiple contractors and sub trades
- Time based management across multiple business apps
Head Baker/ Prep
Malt & Mortar
09.2016 - 04.2017
- Developed diverse recipes to enhance dessert offerings
- Created weekly dessert features
- Coordinated with line crew to ensure consistent product availability
- Monitored product freshness and rotation to maintain quality standards
Kitchen Supervisor / Pastry Chef
Block 1912 Café
Edmonton, Canada
11.2012 - 09.2016
- Designed and showcased a diverse range of high-end desserts from scratch, enhancing visual appeal and customer engagement
- Baked cookies, scones, squares, and muffins using personally developed recipes, contributing to menu uniqueness and customer satisfaction
- Formulate gelato bases, produce large quantities of gelato flavors
- Executed kitchen preparation tasks, including chopping vegetables, making soups, and preparing salads, ensuring seamless readiness for meal service
- Edmonton, AB
Head Cake Decorator / Baker
Wild Earth Bakery
Edmonton, Canada
12.2009 - 09.2012
- Decorated a wide variety of cakes using different techniques to meet diverse customer preferences
- Prepared a diverse range of baked items, ensuring consistent quality and taste for customer satisfaction.
- Coordinated catering and cake orders to ensure timely delivery and customer satisfaction
- Edmonton, AB
Bakery Supervisor
Sunterra Market
Edmonton, Canada
11.2008 - 11.2009
- Prepared a variety of baked goods including cookies, cakes, squares, and pies, contributing to product diversity and customer choice.
- Designed and decorated cakes for display, takeaway, and special orders, enhancing visual appeal and customer satisfaction.
- Edmonton, AB
Baker
The Fairmont Chateau
, Canada
05.2008 - 11.2008
- Prepared diverse range of breads and breakfast products, contributing to menu variety and guest satisfaction
- Executed daily high-volume baking for hotel restaurant, ensuring consistent quality and freshness
- Lake Louise, AB
Education
Baker’s Certificate -
Northern Alberta Institute of Technology
Edmonton, AB05-2008
Graduated -
Robert Bateman Secondary
Abbotsford, BC06-2004
Skills
- Certified Red Seal Baker
- Product development
- Award-winning desserts
- Excel and Word proficiency
- Problem solving
- Team Leadership
- Delegation skills
- Organizational skills
- Effective communication
- Eager learner
Awards
- Best Dessert, Vue Weekly Golden Fork Award, 2015
- Best Ice Cream / Frozen Yogurt, Vue Weekly Golden Fork Award, 2014, 2015
- Gold Prize, Festival of Trees Gingerbread Competition, Professional Category, 2013, 2014
- Nominee, Employee of the Quarter, Fairmont Chateau Lake Louise
- Service Plus Award, Fairmont Chateau Lake Louise
- Second Runner-up, Dawn Foods Baking Competition, Northern Alberta Institute of Technology
Timeline
Research and Development Technician
wow factor desserts
06.2025 - Current
Bakery Manager
Farrow sandwiches
06.2017 - 09.2024
Head Baker/ Prep
Malt & Mortar
09.2016 - 04.2017
Kitchen Supervisor / Pastry Chef
Block 1912 Café
11.2012 - 09.2016
Head Cake Decorator / Baker
Wild Earth Bakery
12.2009 - 09.2012
Bakery Supervisor
Sunterra Market
11.2008 - 11.2009
Baker
The Fairmont Chateau
05.2008 - 11.2008
Baker’s Certificate -
Northern Alberta Institute of Technology
Graduated -
Robert Bateman Secondary