Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Amy Mahoney-Bruer

BURLINGTON

Summary

Experienced Human Resources professional dedicated to optimizing employee satisfaction and overseeing streamlined HR operations. Demonstrated expertise in recruitment support, employee relations management, and training program facilitation. Recognized for exceptional collaboration abilities and adaptability in fast-paced work environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Restoration Technician

DKI Burlington
12.2023 - 04.2024
  • Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
  • Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment
  • Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
  • Completed tear-down of existing structures and prepared for new construction.
  • Maintained a safe work environment by adhering to all safety guidelines and protocols during restoration projects.
  • Enhanced customer satisfaction by providing prompt, high-quality services for water, fire, and mold damage restorations.
  • Managed inventory of equipment and supplies, ensuring optimal availability for timely completions of projects.
  • Lifted and shouldered heavy objects and worked long hours in variable weather conditions.
  • Improved restoration efficiency by implementing innovative techniques and tools in daily tasks.
  • Increased client retention, maintaining clear communication throughout the restoration process.
  • Reduced further property damage, implemented rapid drying techniques following flood incidents.
  • Increased customer satisfaction by promptly responding to emergency calls and providing efficient water extraction services.
  • Mitigated water damage impact by executing swift and strategic removal of affected materials and structures.

Landscaping Crew Member

Unique Lanscape
05.2023 - 09.2023
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Adapted quickly to changing weather conditions while maintaining productivity levels in challenging environments.
  • Contributed to team efficiency through clear communication and collaboration on assigned tasks.
  • Maintained client satisfaction by providing timely and professional landscape maintenance services.
  • Utilized lawn striping methods for healthy grass growing and appearance.

Crew Leader

THE GARDENER LANDSCAPING
08.2022 - 03.2023
  • Keeping Crew members Safe
  • Designating Jobs
  • Resolved conflicts between crew members professionally while maintaining focus on project goals.
  • Keeping in contact with Management
  • Ensured safety standards were met by conducting regular site inspections, addressing potential hazards, and providing ongoing training to crew members.
  • Trained employees in time management and proper ways to complete job duties.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.

Crew Member

THE GARDENER LANDSCAPING
08.2022 - 03.2023
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Adapted quickly to changing weather conditions while maintaining productivity levels in challenging environments.
  • Developed expertise in operating various landscaping tools such as mowers, trimmers, blowers efficiently ensuring the safety of self and others.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Removed debris and waste from outdoor areas.
  • Inspected gardens for pests, weeds and diseases.

Manager

Confundrum Escape Rooms
04.2017 - 02.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Controlled costs to keep business operating within budget and increase profits.
  • Cross-trained existing employees to maximize team agility and performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Education

No Degree - Buisness Admin

Trios College
None
08-2025

OSGD Diploma -

MM Robinson High School

Skills

  • Collaboration skills
  • Attention to detail
  • Multitasking Abilities
  • Documentation skills
  • Cultural understanding
  • Record keeping
  • Written communication
  • Conflict resolution
  • Time management
  • Adaptability
  • Professionalism
  • Problem solving

Languages

English
Native or Bilingual

Certification

  • Valid G Driver's License

Timeline

Restoration Technician

DKI Burlington
12.2023 - 04.2024

Landscaping Crew Member

Unique Lanscape
05.2023 - 09.2023

Crew Leader

THE GARDENER LANDSCAPING
08.2022 - 03.2023

Crew Member

THE GARDENER LANDSCAPING
08.2022 - 03.2023

Manager

Confundrum Escape Rooms
04.2017 - 02.2019

OSGD Diploma -

MM Robinson High School

No Degree - Buisness Admin

Trios College

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