Amy Lovin
Ottawa,ON
Summary
Driven professional with a proven track record at UPS, adept in documentation processing and client relations. Excelled in enhancing operational efficiency and customer service, leveraging Microsoft Office and Outlook. Demonstrated ability to foster compliance and streamline office activities, ensuring precise communication and effective customer engagement. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
26
26
years of professional experience
Work History
Operations Clerk
UPS
11.2007 - Current
- Prepared and edited documents to produce precise, accurate and professional communication.
- Processed incoming and outgoing mail and packages according to established procedures.
- Utilized office management software to record and track customer information.
- Correcting address to assure proper delivery of packages.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Home Support Worker
Central Health Services
04.2001 - 10.2007
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Warehouse Worker
Canada Post
12.1998 - 01.2000
- Sorted mail by postal code and organized flyer distribution
Education
High School Diploma -
Gloucester High School
Gloucester, ON06.1995
Skills
- Microsoft Office
- Documentation processing
- Client Relations
- Some filing
- Data Compilation
- Microsoft Outlook
- Customer Service
- Calling customers
Languages
English
Professional Working
Timeline
Operations Clerk
UPS
11.2007 - Current
Home Support Worker
Central Health Services
04.2001 - 10.2007
Warehouse Worker
Canada Post
12.1998 - 01.2000
High School Diploma -
Gloucester High School
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