Amy Linker
Sacramento
Summary
Detail-oriented Office Manager with over 18 years of experience in coordinating operations and implementing efficient systems. Strong background in communication and team coordination, focused on enhancing workflow and patient service quality. Committed to driving operational excellence.
Overview
20
20
years of professional experience
Work History
Franchise Owner Assistant
Little Caesers Pizza
Sacramento
06.2024 - Current
- Monitored monthly sales to produce reports for business development strategies.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Forecasted customer demand to set prices or credit terms for goods or services.
Office Manager
Dr. Greg Maroni DDS
Sacramento
06.2006 - 05.2024
- Managed daily office operations and ensured smooth workflow.
- Coordinated patient scheduling and maintained appointment calendars.
- Implemented efficient filing systems for patient records and documents.
- Handled billing inquiries and processed insurance claims for patients.
- Maintained office supplies inventory and ordered necessary materials.
- Developed patient communication protocols to enhance service quality.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Education
Bachelor of Arts - Communications
California State University, Sacramento
Sacramento, CA12-2006
Skills
Self-discipline and time management
Organizational skills
Adaptability
Clear communication
Reliability
Timeline
Franchise Owner Assistant
Little Caesers Pizza
06.2024 - Current
Office Manager
Dr. Greg Maroni DDS
06.2006 - 05.2024
Bachelor of Arts - Communications
California State University, Sacramento