Amy Kennedy
340 Rintoul Crea
Summary
Dedicated professional with a strong work ethic and exceptional customer service skills, honed at Blue Water Duty Free and other notable companies. Excels in creating safe, engaging environments and fostering relationships, enhancing customer satisfaction significantly. Skilled in time management and problem-solving, consistently achieving efficiency and promoting positive outcomes.
Overview
24
24
years of professional experience
Work History
Daycare Teacher
Hunter and Friends Home Daycare
03.2017 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation.
Warehouse/Customer Service
Upward Tool Group
02.2012 - 05.2013
- Maintained up-to-date and accurate stock records.
- Processed phone orders, ensuring readiness for pickup and delivery.
- Fostered strong relationships with customers and delivery teams.
Customer Service
Blue Water Duty Frer
06.2004 - 09.2006
- Enhanced patient satisfaction by providing efficient and professional customer service.
- Provided friendly, helpful customer service to over Number customers daily.
- Provided excellent customer service by addressing concerns promptly and professionally.
- Executed purchase processing and foreign exchange operations.
- Contributed to processing GST tax refunds when needed.
Sales Associate
Sears
03.2001 - 09.2004
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Resolved customer complaints through efficient telephone communication.
Education
Bachelor Of Nursing -
University of Windsor
Windsor, ONSkills
- Time management
- Cleaning and sanitation
- Customer service
- Active listener
- Problem-solving
- Strong work ethic
Languages
English
Elementary
Timeline
Daycare Teacher
Hunter and Friends Home Daycare
03.2017 - Current
Warehouse/Customer Service
Upward Tool Group
02.2012 - 05.2013
Customer Service
Blue Water Duty Frer
06.2004 - 09.2006
Sales Associate
Sears
03.2001 - 09.2004
Bachelor Of Nursing -
University of Windsor
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