Amy Hernandez

Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.

• Certified Medical Assistant Certification, AMCA, 08/24- Present
• BLS, American Heart Association - Expires-08/26
• Health and Safety for Food Handlers Certification - ServSafe. - Expires 04/26

January 27- March 17, 2025

• Escorted patients to the exam room and interviews patients to obtain medical information and measure their vital signs including pulse rate, temperature, height and weight.
• Accurately and promptly records information in Electronic Health Record (EHR).
• Prepared the treatment rooms for examination of patients, keeping the rooms neat and clean.
• Uploads ultrasounds, patient photos, screen questionnaires in EHR.
• Cleaned and sterilized instruments In accordance with department’s policy and OSHA guidelines.
• Worked on in-box tasks sent by Provider or other members of the care team for follow up.
• Performed administrative duties including checking eligibility, verifying demographics, assisting patients with filling out necessary paperwork, and making up follow-up appointments.
• Help manage provider schedules, patient flow and provide wait time updates.
• Gave injections and performs routine laboratory tests.

Kaiser Permanente Internship Program

JUNE 2021- JULY 2021

• worked with inspiring health care professionals and leaders that give me the support needed to explore the many non-clinical careers that are available in health care.
• Was shown how successfully pursue employment in my profession specifically interviewing process and job application process
• Was taught to network and create professional relationships