Amy He
Vancouver,Canada
Summary
Student with a versatile background in customer service, education, and culinary roles, adept at enhancing customer satisfaction and fostering academic growth. Leverages strong communication, teamwork, and leadership skills to create positive and collaborative environments. Aims to utilize these abilities as an ambassador, driving engagement and excellence in future academic and professional pursuits.
Overview
3
3
years of professional experience
Work History
Volunteer
UNA
09.2024 - Current
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Cook Line
McDonald's
03.2024 - Current
- Prepare McDonald's menu items with precision, ensuring high quality and presentation
- Maintain food safety standards, contributing to a safe dining experience
- Collaborate with team members for efficient and timely service
- Implement strategies to minimize food waste, enhancing sustainability
- Deliver exceptional customer service, fostering a positive dining atmosphere
Youth Camp Leader
UNA
07.2024 - 09.2024
- Evaluated program effectiveness by gathering feedback from campers, parents, and staff members to continually improve future offerings.
- Provided first aid care when necessary, ensuring the well-being of all camp participants.
- Organized exciting field trips and off-site activities to broaden campers'' experiences and expose them to new challenges.
- Addressed behavioral issues promptly and effectively, maintaining a positive atmosphere conducive to learning and growth.
Tutor
Self-employeed
06.2023 - 09.2024
- Guide young learners in Math, English, Mandarin, enhancing skills and confidence
- Employ creative teaching methods to tackle learning challenges for ages 6-10
- Boost student confidence through personalized tutoring, achieving academic progress
Cashier
My Aunts Convenience store
02.2022 - 05.2023
- Handled cash transactions with 100% accuracy
- Collaborated with team to maintain clean, organized store
- Increased repeat customers by 15% through friendly service
- Solved technical issues with register, minimizing downtime
- Contributed to 20% increase in store's quarterly revenue
Education
Secondary School -
University-Hill Secondary School
Vancouver, BC07.2024
Skills
- Teamwork
- Time Management
- Organization
- Communication
- Social Media
- Problem Solving
- Adaptability
- Creative Thinking
- Leadership
- Conflict Resolution
- Presentation Skills
- Event Planning
- Public Speaking
- Negotiation
Languages
English
Mandarin
French
Hobbies and Interests
- Playing badminton
- Playing violin
- Singing
- Organizing belongings
- Negotiating with others
- Management with social media resources
Volunteer Experience
Volunteer, UNA Volunteering, Vancouver, BC, 09/01/24, Present
Timeline
Volunteer
UNA
09.2024 - Current
Youth Camp Leader
UNA
07.2024 - 09.2024
Cook Line
McDonald's
03.2024 - Current
Tutor
Self-employeed
06.2023 - 09.2024
Cashier
My Aunts Convenience store
02.2022 - 05.2023
Secondary School -
University-Hill Secondary School
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