Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Amy Hamlyn

Lethbridge,AB

Summary

With a people-oriented approach and a dedicated mindset to assisting others, I am actively seeking a position where I can apply my robust customer service background to contribute significantly to the organization's success. Highly communicative and exceptionally adept at swiftly acquiring new skills, I excel in comprehending and analyzing instructions promptly.

Overview

12
12
years of professional experience

Work History

Seasonal Gardener

Town Of Claresholm
05.2024 - 08.2024
  • Consistently met project deadlines by implementing effective time management strategies and prioritization techniques.
  • Excelled in an independent work environment by creating and adhering to a self-managed schedule, meeting expectations with minimal supervision.
  • Performed routine pruning, weeding, mulching, and trimming to ensure landscape was aesthetically pleasing.
  • Removed, installed, and maintained plant material in beds and flower pots.
  • Executed seasonal clean-up activities, such as mulching, raking, and clearing debris.

Temporary Legal Assistant

Harmony Law
02.2024 - 03.2024
  • Contracted to work under paralegals guidance to perform multiple assignments such as preparing a variety of legal documents, correspondence, reports and other materials, administrative duties on a temporary basis
  • Organizing paper and electronic documents in filing systems
  • Performed and managed data entry and accounting for multiple files and inquiries
  • Handled confidential information related to cases for all clients
  • Comprehensive knowledge of legal/office administration, concepts, practices, methods, procedures and equipment.

Cashier Sales Associate

Sobeys Liquor
06.2023 - 08.2023
  • Completed AGLC ProServe qualification and liquor staff training
  • Operated till and necessary retail equipment, including scale, barcode scanner, belt, computer and cash register
  • Kept clean, detailed and organized to keep up with company and customer standards
  • Performed computer related skills included closing tills/cashing out, sales summaries, searching inventory and tag making
  • Often received positive feedback from employers on persuasive customer service skills, sales skills, attention to detail, computer skills and quick learning capabilities.

Cashier, Courtesy Clerk

IGA
10.2019 - 08.2022
  • Handled customer inquiries, answered questions, and resolved problems in a timely manner
  • Cashier duties
  • Courtesy duties include assisting customers in locating products in the store, fulfilling price checks and other cashier requests
  • Trained new employees on till and courtesy procedures, customer service skills, conflict resolution, and all other job-related protocols
  • Established personal connections with customers, exceeding customer service expectations
  • Received positive feedback and recognition from co-workers and customers on customer service skills.

Server

Roy's Place
09.2018 - 05.2019
  • Always strive towards best customer satisfaction
  • Greet customers and present menus
  • Take and serve food/drinks orders
  • Keep tables clean and tidy at all times
  • Cooperate and communicate with all serving and kitchen staff
  • Gained persuasive communication and conflict resolution skills
  • Adhere to all relevant health department rules/regulations and all customer service guidelines.

Concession cashier

Agriplex
01.2013 - 01.2019
  • Greet customers and take their orders
  • Operated till and made change with no till or calculator
  • Gained essential interpersonal and customer service skills.

Education

Diploma - Business Management

Lethbridge Polytechnic
Lethbridge, AB
04.2026

First Year Law & Society B.A. -

University of Calgary
04.2023

High School Diploma -

W.C.C.H.S
06.2022

Skills

  • Attention to detail
  • Strong customer service skills
  • Quick and self-directed learning skills
  • Computer and technology skills
  • Problem-solving skills
  • Cohesive and scholarly writing skills

Awards

  • 4-H Public Speaking
  • Alexander Rutherford Scholarship
  • Student Peer Assistance Entrance Bursary
  • Lee Haskayne Bursary
  • Foster and Sons Jewellers Ltd Entrance Award
  • Lethbridge Polytechnic High School Division Entrance Scholarship

Timeline

Seasonal Gardener

Town Of Claresholm
05.2024 - 08.2024

Temporary Legal Assistant

Harmony Law
02.2024 - 03.2024

Cashier Sales Associate

Sobeys Liquor
06.2023 - 08.2023

Cashier, Courtesy Clerk

IGA
10.2019 - 08.2022

Server

Roy's Place
09.2018 - 05.2019

Concession cashier

Agriplex
01.2013 - 01.2019

Diploma - Business Management

Lethbridge Polytechnic

First Year Law & Society B.A. -

University of Calgary

High School Diploma -

W.C.C.H.S

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