Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Amy Graves

Santa Cruz

Summary

Dynamic professional with a proven track record in office management at El Rancho Property Maintenance. Skilled in client communication and legal documentation, I excel in multitasking and problem-solving. My attention to detail and commitment to enhancing customer experiences have consistently driven success in fast-paced environments.

Overview

19
19
years of professional experience

Work History

co owner

El Rancho Property Maintenance
Santa Cruz
03.2017 - Current
  • Managed office operations to ensure efficiency and organization.
  • Maintained office supplies inventory and ordered necessary materials.
  • Maintained filing system for records, correspondence and other documents.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.

Office Assistant

AAevans legal document service
Santa Cruz
01.2015 - 12.2016
  • Drafted legal documents and correspondence for attorney review and approval.
  • Coordinated appointments, meetings, and schedules for legal team members.
  • Communicated with clients to gather information and provide updates on cases.
  • Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
  • Answered phones promptly while providing courteous customer service.

Server

Shadowbrook Restaurant
Capitola
07.2006 - 12.2014
  • Provided exceptional customer service to enhance dining experiences.
  • Collaborated with kitchen staff to ensure timely meal preparation.
  • Assisted in training new servers on restaurant procedures and menu items.
  • Maintained cleanliness and organization of dining areas and utensils.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Upsold menu items to enhance guest satisfaction and increase sales.

Education

Some College (No Degree) - Fine Arts

Prescott College
Prescott, AZ

Skills

  • Office management
  • Client communication
  • Legal documentation
  • Customer relationship management
  • Conflict resolution
  • Attention to detail
  • Multitasking and organization
  • Problem-solving

Affiliations

In my spare time I'm an avid gardener and of course book reader. I'm a mom to two adult children and my husband and I own and operate a multifamily property in Santa Cruz that currently houses twenty three tenants. I run the office side of things but it's by no means a full time job. I've been a life long reader and I've frequently thought that working at Bookshop Santa Cruz would be an ideal job for me.

Timeline

co owner

El Rancho Property Maintenance
03.2017 - Current

Office Assistant

AAevans legal document service
01.2015 - 12.2016

Server

Shadowbrook Restaurant
07.2006 - 12.2014

Some College (No Degree) - Fine Arts

Prescott College

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Amy Graves