Amy Gladden
Arroyo Grande
Summary
Detail-oriented Pharmacy Technician with a strong focus on prescription accuracy and inventory management. Committed to ensuring compliance with pharmacy regulations while enhancing workflow efficiency in high-pressure environments.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Pismo Beach
08.2022 - Current
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Managed inventory levels to ensure medication availability at CVS Pharmacy.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Shift Manager
AMC Theatres
Oklahoma City
07.2021 - 10.2021
- Supervised daily operations, ensuring efficient workflows in fast-paced environment.
- Coached employees on interactions with customers to drive exceptional service.
- Guided team members in enhancing job performance through targeted feedback and support, fostering a culture of continuous improvement.
- Coordinated with management to implement promotional events and special screenings, increasing customer engagement.
Assistant Manager
Goodwill Industries Of Central Oklahoma
Oklahoma City
08.2020 - 06.2021
- Trained and mentored new staff on operational procedures and customer service.
- Coordinated team schedules to optimize staffing and service delivery.
- Assisted in daily operations to ensure smooth store functionality.
Guest Service Representative
Best Western Plus Yosemite Gateway Inn
Oakhurst
09.2018 - 03.2020
- Greeted guests warmly and assisted with check-in and check-out processes.
- Assisted guests with check-ins and check-outs in a timely manner.
- Provided guidance to new team members on how to perform tasks correctly.
Dental Assistant
Millennium Surgery Center
Bakersfield
12.2016 - 05.2017
- Supported dentists during procedures by providing necessary tools and materials.
- Assisted in patient preparation for dental procedures and surgeries.
- Managed sterilization of instruments and maintained a clean workspace.
Correctional Sergeant
California Department of Corrections and Rehabilitation
Delano
01.1997 - 09.2015
- Supervised subordinate officers to ensure adherence to security protocols and effective operation.
- Communicated vital security and safety updates through chain of command to maintain operational integrity.
- Ensured compliance with California Penal Code section 837, reinforcing legal standards in daily operations.
- Assisted in maintaining the safety and security of a maximum security penitentiary.
Education
Dental Assistant Vocational Certificate - General Dentistry
Brightwood College
Bakersfield, CA01-2016
P.C. 832 California Peace Officer Certification - Corrections
Richard A. McGee Correctional Training Center
Galt, CA02-1997
Skills
- Prescription accuracy
- Inventory management
- Pharmacy compliance
- Medication dispensing
- Client engagement
- Effective communication
- Customer assistance
Certification
- ExCPT Pharmacy Technician Certification
- Pharmacy Technician License-California Board of Pharmacy
- APhA Immunization Certification
- American Red Cross Adult, Child and Infant CPR/First Aid/AED Certification
Timeline
Pharmacy Technician
CVS Pharmacy
08.2022 - Current
Shift Manager
AMC Theatres
07.2021 - 10.2021
Assistant Manager
Goodwill Industries Of Central Oklahoma
08.2020 - 06.2021
Guest Service Representative
Best Western Plus Yosemite Gateway Inn
09.2018 - 03.2020
Dental Assistant
Millennium Surgery Center
12.2016 - 05.2017
Correctional Sergeant
California Department of Corrections and Rehabilitation
01.1997 - 09.2015
Dental Assistant Vocational Certificate - General Dentistry
Brightwood College
P.C. 832 California Peace Officer Certification - Corrections
Richard A. McGee Correctional Training Center