Amy Gill
Winnipeg
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Working towards CPA Designation - Currently enrolled in prep courses
Overview
4
4
years of professional experience
Work History
Administrative Assistant (Immigration Consulting)
Sunrise Immigration
12.2022 - Current
- Managed filing system, entered data and completed other clerical tasks (With the use of applications, such as Adobe Acrobat, Microsoft Word, and Microsoft Excel).
- Communicating with the client about their eligibility and all required documents, as well as updating them about application progress through MS Outlook or on the phone
- Ensuring that all information and documents provided are accurate
- Liaise with colleagues and supervisor about client deadlines and making sure that all applications are submitted on time
- Keeping track of payments from clients using MS Excel
- Scanning, filing and printing of documents.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Advised clients on visa eligibility with thorough assessments of their unique situations.
- Maintained up-to-date knowledge of immigration laws and policies to provide accurate advice to clients.
- Liaised with coworkers and immigration candidates to answer questions, resolve issues, and explain immigration policy.
- Maintained detailed records of each case handled diligently ensuring efficient follow-ups when required.
Office Assistant
Kennedy Medical Clinic
08.2022 - 12.2022
- Taking calls from patients, and answering any inquiries they might have
- Helping them book appointments with Accuro
- Processing payments and generating invoices
- Scanning, filing, and printing documents
- Making referrals for patients.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
Accounting Intern
Krsna Group Ltd
05.2020 - 12.2020
- Compiled monthly journal entries into general ledger system.
- Gained hands-on experience with various accounting software programs such as Tally, enhancing overall efficiency in daily tasks.
- Reviewed and paid vendor invoices monthly.
- Prepared monthly closings by creating journal entries and reconciling accounts.
- Managed cash flow by monitoring accounts receivable collections and ensuring prompt payments from clients.
- Collected and reported monthly expense variances and explanations.
- Provided journal entries and performed accounting on accrual basis.
Education
Bachelor's Degree in Commerce (Honours) -
University of Manitoba
Winnipeg, MB06.2022
Skills
- Fast learner
- Good time management
- Writing Skills
- Office Administration
- Customer Service
- Administrative Support
- Filing
- Clerical Support
- Documentation and Recordkeeping
- Database entry
- Professional Communication
- Excel spreadsheets
- Microsoft Office
- Computer skills (10 years)
- Data entry
- Typing
- Microsoft Word (2 years)
- Microsoft Excel (2 years)
- Microsoft Outlook (2 years)
Timeline
Administrative Assistant (Immigration Consulting)
Sunrise Immigration
12.2022 - Current
Office Assistant
Kennedy Medical Clinic
08.2022 - 12.2022
Accounting Intern
Krsna Group Ltd
05.2020 - 12.2020
Bachelor's Degree in Commerce (Honours) -
University of Manitoba
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