AMY GIL
253 Cy Becker Blvd NW,Alberta
Summary
Detail-oriented with extensive experience in customer service and conflict resolution, seeking to transition into a security role at Paladin Airport Security Services. Committed to utilizing strong conflict resolution and communication skills to ensure a safe and secure environment
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Waitress
El Fogon Latino
Edmonton, AB
01.2023 - Current
- Consistently upholds ethical standards while maintaining professionalism.
- Strong ability to interact with customers and resolve their issues, ensuring a positive experience.
- Efficiently managing multiple tasks and responsibilities in a fast-paced environment.
- Ensuring tasks are completed correctly and thoroughly, important for maintaining security protocols.
Waitress
Royal Palace
Edmonton, Alberta
06.2022 - 09.2024
- Dependable and punctual, consistently fulfilling job responsibilities.
- Ability to prioritize tasks based on urgency and importance
- Excellent customer service, active listening, clear verbal communication.
Education
Police And Investigation Diploma - Police Studies
MacEwan University
Edmonton, AB06-2024
High School Diploma -
Archbishop O'Leary
Edmonton, AB06-2022
Some College (No Degree) - Tactical Communications Workshop
MacEwan University
Edmonton, ABSome College (No Degree) - Aboriginal cultural awareness training
MacEwan University
Edmonton, ABSome College (No Degree) - Ethics in Enforcement workshop
MacEwan University
Edmonton, ABSkills
- Flexible and Adaptable
- Dependable and Responsible
- Organization and Time Management
- Planning and Coordination
- Multitasking Abilities
- Active Listening
- Problem-solving
- Customer service
Certification
- CFSC/CRFSC course with Silver Core Outdoors
- Standard first aid -Level c
- Restricted operator certificate with Aeronautical Qualification (ROC-A)
- Compassion to action certificated with Imagine institute of learning
Languages
Spanish
Native/ Bilingual
Accomplishments
- Achieved design studies award with accuracy and efficiency.
- Achieved construction and design awards.
- Achieved track and field championship.
Volunteer
- El Partner Metro unified bocce ball event -Archbishop O’Leary Catholic High School
- Ballet Mexico Lindo of Alberta
- Edmonton Neighborhood Watch
Timeline
Restaurant Waitress
El Fogon Latino
01.2023 - Current
Waitress
Royal Palace
06.2022 - 09.2024
Police And Investigation Diploma - Police Studies
MacEwan University
High School Diploma -
Archbishop O'Leary
Some College (No Degree) - Tactical Communications Workshop
MacEwan University
Some College (No Degree) - Aboriginal cultural awareness training
MacEwan University
Some College (No Degree) - Ethics in Enforcement workshop
MacEwan University
- CFSC/CRFSC course with Silver Core Outdoors
- Standard first aid -Level c
- Restricted operator certificate with Aeronautical Qualification (ROC-A)
- Compassion to action certificated with Imagine institute of learning
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