Amy Ewasiuk

• Developed highly empathetic client relationships and earned reputation for exceeding service standard goals, resulting in repair of current business as well as gaining new business for high level accounts
• Manage 200 or more orders a month, while invoicing 100 invoices in portals, and communicating effectively with high level high demand customers through 10 phone calls a day paired with over 80 emails per day.
• Exhibiting high energy and professionalism when dealing with clients and staff.
• Provided coaching and mentoring to new hires, contributing to their successful integration into team.

Events Covered

2020

• Brave Sisterhood Retreat
• Sisterhood, Eat Pray Slay Event

2021

• Sisterhood Kintsugi

2022

• Sisterhood Awake

Responsibilities & Experience

• Create and implement new processes and procedures, to assist City Life Church in further developing their
• Managed volunteers through task and team delegation with training
• Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
• Maintained adherence to client-event requirements through effective delegation, prioritizing and management of all production phases, from concept to execution.
• Maintained close communication with clients to mitigate service issues.
• Selected event materials which aligned with clients' requests and vision.
• Administered contracts to deliver outstanding vendor coordination, timeline development, budgeting and day of coordination services.
• Planned menus to align with event theme or budget, coordinated catering services and selected appropriate entertainment.
• Assessed event success and identified improvement areas through client feedback.
• Marketed and publicized special events in social calendars.
• Work closely with the lead pastor on special communication's

Events covered

2019

• Leduc Small Business Holiday Party
• Leduc Business After Hours
• IMPACT50 - Community Fundraising Event

2018

• My Single Parents Closet Spring Event
• My Single Parents Closet Fall Event

Tasks & Responsibilities

• Maintained adherence to client-event requirements through effective delegation, prioritizing and management of all production phases, from concept to execution.
• Organized venues, budgets, guest lists, catering and event timelines.
• Administered contracts to deliver outstanding vendor coordination, timeline development, budgeting and day of coordination services.
• Planned menus to align with event theme or budget, coordinated catering services and selected appropriate entertainment.
• Designed contracts, collected fees and booked venues for events.
• Directed florists, photographers, musicians and ceremony participants during pre-ceremony, ceremony and post-ceremony events.
• Marketed and publicized special events in social calendars.
• Conducted new volunteer orientation and training sessions to discuss requirements and expectations.
• Followed up with staff and managers to assess volunteer needs and opportunities.
• Maintained accurate records to track volunteer participation hours.
• Tracked and scheduled volunteers based on skillset and availability.
• Developed volunteer training and professional guidelines and procedures.
• Wrote, implemented and enforced volunteer program policies, procedures and standards.
• Managed recruitment efforts through media, web, social media and outreach.
• Represented volunteers and advocated volunteer program at company-wide meetings.
• Managed and lead various teams of volunteers
• Analyzed monthly reports on actual revenue performance and compared with budgeted projections.
• Maximized sponsorship opportunities through targeted outreach efforts and persuasive communication skills.
• Evaluated existing plans, processes and events planning services to identify opportunities for improvement.

• Supported sales team members to drive growth and development.
• Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues
• Trained new staff
• Managed and executed memorable events and department activities by acquiring venues, developing guest lists and organizing catering services.
• Maximized sponsorship opportunities through targeted outreach efforts and persuasive communication skills.

Events Managed

• Brenntag Canada Technical Conference 2020
• Brenntag Canada Holiday Party 2019
• Brenntag Canada Sales Training with Spectrum
• Brenntag Canada BASF Training
• Brenntag Canada Sales Meeeting 2017
• Brenntag Canada Holiday Party 2017
• Brenntag Canada Western Sales Conference 2017
• Brenntag Canada Holiday Party 2016
• Brenntag Canada Sales Meeting Nov 2016
• Brenntag Canada Holiday Party 2015

• Managed, maintained and repaired high level customer relations through dedicated customer service
• Efficient order entry with over 6,000 orders entered in 3.5 years, problem solving and communication for customer satisfaction
• Trained new employees on procedures and policies to maximize team performance.
• Reduced process gaps while training new hires on products, software, operational best practices and store protocols.
• Exceeded company productivity standards on consistent basis.