Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
Generic

Amy Dymond

Calgary,AB

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Performance-oriented Sales Leader offering exceptional record of achievement over a 10+ year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Canadian Sales Manager

Commercial lighting Ltd.
06.2022 - 12.2023
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Optimized territory management plans by analyzing data on customer demographics, preferences, and buying patterns.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.

Sales Specialist

Commercial Lighting Ltd.
07.2019 - 06.2022
  • Worked successfully with diverse group of clients to accomplish goals and address issues related to our products and services
  • Learned about product's technical specifications and accurately explained specifications to customers and work team
  • Handled client accounts through entire lifecycle, executing contracts, providing customer service and advising on methods for maximizing return from services provided
  • Networked with potential customers at national conferences to identify business development techniques and new revenue streams.
  • Increased sales revenue by developing and implementing strategic sales plans.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Exceeded sales targets by consistently meeting and surpassing monthly quotas.
  • Expanded customer base with targeted prospecting and lead generation efforts.
  • Conducted market research to identify new business opportunities and emerging trends, driving company growth.
  • Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.

Business Development Manager

Staples Business Advantage
11.2018 - 07.2019
  • Generated leads and capitalized on valuable business opportunities to bringing in new company revenue and improve bottom line profit
  • Negotiated with new clients and closed on long-term agreements
  • Planned and developed strategies to increase sales and territory or market positioning for office, Furniture, Facilities & Promotional products
  • Followed up with existing customers to increase purchases of products and services
  • Maintained meticulous client notes in the Salesforce system
  • Contacted potential customers via telephone, email and in-person inquiries
  • Worked with company departments to develop new strategies to capitalize on emerging customer and market trends.

Account Consultant

Staples Promotional Products Calgary AB
11.2015 - 11.2018
  • Maintained product, service and company policy knowledge to serve as a resource to both coworkers and customers
  • Explained information about the quality, value and style of products to Influence customer buying decisions
  • Interacted with prospects by asking appropriate open-ended questions to better understand needs and requirements
  • Identified lucrative business prospects through cold calling, networking, marketing and database leads
  • Performed frequent customer visits to maintain positive and productive relationships
  • Reached out to dormant accounts to re-engage customers and increase revenue
  • Provided an exemplary level of service to clients to both maintain and extend the relationships for future business opportunities
  • Consistently met and exceeded department expectations for productivity
  • Reached out to accounts on a frequent basis to check on satisfaction and increase revenue.

Office Manager/Lead

Caps N' Plugs
09.2013 - 04.2015
  • Created strategies to develop and expand existing customer sales, which resulted in a 35% increase in monthly sales
  • Used networking opportunities to create successful, on-going business relationships
  • Executed 60 daily cold calls to top level executives to increase client base
  • Drafted internal documents and memoranda
  • Interviewed, onboarded, developed and oversaw daily activities of clerical and administrative office personnel
  • Liaised directly with customers to meet needs and maintain satisfaction.

Education

Diploma - Business Administration

Reeves College
Calgary, Alberta
01.2013

Skills

  • Extreme knowledge of inside and outside sales
  • Ability to produce high volume sales
  • Accurately Type 89 WPM
  • Microsoft Office Suite Certified
  • Exceptional interpersonal, communication and presentations skills
  • Scheduling, Training, Payroll
  • Adaptation to change, Multitasking
  • Flexible, Punctual, Reliable
  • Excellent customer service skills
  • Reports generation and analysis
  • Financial records and processing

Languages

English
Native or Bilingual
French
Professional Working

Hobbies and Interests

  • Plants of any kind, I grow a variety of crops.
  • My passion is being outdoors; I enjoy hiking, camping, fishing.
  • As a hobbyist I take pictures for product photography and Nature Photography.

Timeline

Canadian Sales Manager

Commercial lighting Ltd.
06.2022 - 12.2023

Sales Specialist

Commercial Lighting Ltd.
07.2019 - 06.2022

Business Development Manager

Staples Business Advantage
11.2018 - 07.2019

Account Consultant

Staples Promotional Products Calgary AB
11.2015 - 11.2018

Office Manager/Lead

Caps N' Plugs
09.2013 - 04.2015

Diploma - Business Administration

Reeves College

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Amy Dymond