Summary
Overview
Work History
Education
Timeline
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Amy Dryden

Toronto,ON

Summary

Strategic business professional with proven track record in driving business growth and optimizing operational efficiency. Skilled in data analysis, project management, and strategic planning. Strong focus on collaboration and adaptability, ensuring alignment with evolving business needs. Known for delivering impactful results and fostering cohesive team environment.

Overview

8
8
years of professional experience

Work History

Business Strategy Analyst

Asurion
01.2024 - Current

Growth Strategy Planning: Developed 2025 business plan for top Retail client by aligning on shared strategy goals.

  • Led analyses and designed 3 key initiatives to drive revenue and mitigate organizational headwinds from retail client.
  • Conducted competitive landscape analysis, defined business strategy with client leadership & prepared detailed presentations (incl. sensitivity, channel performance and ROI analysis).
  • Developed and executed GTM strategy for the 3 initiatives by working with the client’s Merchandising, Technology and Marketing stakeholders, forecasted to generate $1.2M of incremental revenue.

Pricing Optimization: Identified gap in pricing strategy and deployed updated pricing with forecasted growth at 7% YoY.

  • Created granular reporting to explore performance by subcategory and price point, identifying underperforming product lines, providing data insights previously unavailable to the clients’ business leadership team.
  • Secured buy-in from clients’ business leadership. team by presenting sensitivity analysis demonstrating minimal risk of revenue loss for strong projected return.
  • Developed and executed two phases of price changes, including ongoing performance monitoring and refinement of pricing strategies in response to consumer behaviour.

Financial Planning and Forecasting: Delivered all aspects of financial planning and analytics to enable strategic decisions.

  • Redesigned weekly, monthly and quarter financial performance reporting, providing leadership with additional visibility into current trends.
  • Provided quarterly rolling forecast, optimizing forecast process on an ongoing basis to adapt to rapidly changing consumer trends.

Market Manager

Hopper
01.2022 - 01.2024

Strategic Business Development: Drove the growth and expansion of a robust portfolio of clients by adeptly negotiating and cultivating strong relationships.

  • Leveraged Tableau and Amplitude to develop and implement custom dashboards for multiple teams including national leadership, gaining strategic decision insights and enabling prioritization of high value accounts.
  • Conducted comprehensive training sessions for 24 end-users, empowering them to make data-informed decisions on business development strategy, growing regional revenue by 23%.

Project Manager

StrikeCheck
01.2020 - 01.2022

Project Management: Delivered 100+ projects while exceeding schedule and budgetary targets, ensuring client and customer satisfaction.

  • Designed and implemented SalesForce Dashboards to identify opportunities to improve project timelines, increasing on-time delivery by 18% over 6 months.
  • Developed strong relationships with technical, client and customer stakeholders by managing expectations, leading to a 23% increase in post project satisfaction.

Account Manager

Booking.com
01.2017 - 01.2020

Data Insights: Proactively developed consumer trends dashboard for regional teams to identify localized trends.

  • Designed visualizations with key stakeholders to identify key opportunities in markets and customer segments.
  • Identified key sales opportunities through ad-hoc analyses to mitigate losses during height of the COVID-19 pandemic in top markets.
  • Developed a new standard of business reviews with top clients, utilizing analyses to successfully secure buy-in to growth initiatives, driving $1.2M in incremental revenue across accounts.

Education

Diploma in Data Analysis

University of Toronto
Toronto, ON

Diploma in Business

Humber College
Toronto, ON

Bachelor of Arts - Music

Queen's University
Kingston, ON

Timeline

Business Strategy Analyst

Asurion
01.2024 - Current

Market Manager

Hopper
01.2022 - 01.2024

Project Manager

StrikeCheck
01.2020 - 01.2022

Account Manager

Booking.com
01.2017 - 01.2020

Diploma in Data Analysis

University of Toronto

Diploma in Business

Humber College

Bachelor of Arts - Music

Queen's University
Amy Dryden